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FAQs on entry approvals and SHN requirements for FDWs and confinement nannies

Find out what you need to do before you can bring in FDW or confinement nanny from overseas during the COVID-19 period.

Do I need to apply for MOM's entry approval before the FDW or confinement nanny can enter Singapore?Show

Yes, employers or employment agencies must obtain MOM’s entry approval before FDWs or confinement nannies can enter Singapore.

To bring an FDW or nanny into Singapore, you must:

  1. Ensure you can fulfil the entry approval requirements to bring the FDW or nanny in. This includes paying for her COVID-19 test and stay at the dedicated Stay-Home Notice (SHN) facility, if applicable.

  2. Secure a suitable accommodation for her to serve SHN, unless she is required to serve SHN at a dedicated SHN facility.

  3. Ensure she has a Singapore mobile number. Her phone must have internet connection and WhatsApp installed.

  4. Use our entry approval calculator to plan when to request for MOM’s entry approval.
    If you submit the entry approval request Get outcome
    From Monday to Friday, by 12pm Same day
    From Monday to Friday, after 12pm Next working day
    On weekends or public holidays Next working day
    From 10 February 2021, after 12pm, to 11 February 2021
    15 February 2021
  5. Ensure there are available flights / transport and she can travel to Singapore on her planned arrival date before requesting for MOM’s entry approval.

    If the request is approved, please note that you must pay for her COVID-19 test and stay at the dedicated SHN facility, if applicable, even if she does not enter Singapore as planned.

  6. Request for MOM’s approval using the relevant link below:
  7. Wait for MOM’s approval. Once you have obtained our approval, please complete these steps:
    • Confirm the flight / transport immediately and arrange for the FDW/nanny to enter Singapore. 
    • Buy a COVID-19 medical insurance for the FDW/nanny before she arrives in Singapore. The insurance must have a coverage of at least $10,000 for medical expenses if the FDW/nanny develops COVID-19 symptoms or tests positive within 14 days of arrival in Singapore. 

      Please check with your insurer whether your FDW's/nanny's existing medical insurance plan meets the required coverage. If not, you can consider these insurers

New FDWs must complete their SHN before you can get their Work Permits issued. To give you time for this, the validities of their Short-Term Visit Passes and in-principle approvals will be automatically extended by 2 weeks. Please note that no letters will be issued for this extension. 

My FDW or confinement nanny is coming from Malaysia (e.g. Johore Bahru), do I need to apply for entry approval before she can enter Singapore?Show

Yes, you need to apply for MOM’s entry approval so long as your FDW or confinement nanny is overseas and plans to enter Singapore.

When should employers / employment agencies submit the entry approval request?Show

Use our entry approval calculator to plan when to submit your request. As the FDWs and nannies need to serve a SHN upon arrival before they can work, do factor the additional time needed in your planning.

Can employers / employment agencies submit multiple requests on the same day for the same FDW or confinement nanny?Show

No, please do not submit multiple requests for an FDW or confinement nanny within the same application window (from 12:01pm today to 12pm tomorrow) using the same or different arrival dates. We will only process the latest request and notify you on the outcome for it, and reject the earlier ones.

Employers with multiple FDWs must submit 1 request per FDW.

How will employers / employment agencies be notified of the entry approval outcome?Show

Employers / employment agencies will receive the outcome by email.

The email approval must be sent to the FDW or confinement nanny. She must show a print-out of this approval to the airline staff upon check-in before boarding the plane and to the Singapore Immigration & Checkpoints Authority (ICA) upon arrival in Singapore.

What are the entry approval requirements for FDWs and nannies entering Singapore?Show

FDWs and nannies who spent the last 14 consecutive days in

  • Australia, excluding New South Wales state 
  • Brunei
  • Mainland China
  • New Zealand
  • Taiwan
  • Vietnam

FDWs and nannies who spent the last 14 consecutive days in any of the above places before entering Singapore, and did not transit through other countries/regions, must take an on-arrival COVID-19 test in Singapore ($160 per person including GST). 

Please follow the registration and payment instructions for the FDWs' or nannies' on-arrival COVID-19 tests. Otherwise, your FDW/nanny may be denied entry into Singapore. Your subsequent entry approval requests may also be rejected.  

After the test, the FDWs and nannies must proceed directly to and remain isolated in a hotel or their employers’ houses (only allowed for existing FDWs returning from overseas) until they have obtained a negative test result. If tested negative, they are not required to serve Stay-Home Notice (SHN).

FDWs and nannies who spent the last 14 consecutive days in

  • Macao
  • New South Wales (Australia)

FDWs and nannies who spent the last 14 consecutive days in any of the above places before entering Singapore, and did not transit through other countries/regions, must comply with the following:

  1. (Only for those entering Singapore from 24 January 2021, 23:59 hours) Take an on-arrival COVID-19 test in Singapore ($160 per person including GST).  

    Please follow the registration and payment instructions for the FDWs' or nannies' on-arrival COVID-19 tests. Otherwise, your FDW/nanny may be denied entry into Singapore. Your subsequent entry approval requests may also be rejected.
     
  2. Serve a 7-day SHN at a suitable accommodation.
    • New FDWs and nannies must serve SHN at hotels.
    • Existing FDWs returning from overseas can serve SHN at their employers’ houses or hotels.
    • They are not allowed to serve SHN in dormitories.
    • Their SHN accommodation must fulfil the prevailing SHN advisory and guidelines. Check MOH’s website for the latest updates.

  3. Take another COVID-19 test during their SHN.
    • They will get an SMS to inform them when to take the test.
    • The employer or employment agency that submitted their entry approval request must pay for the test (up to $200 including GST).

All other FDWs and nannies

FDWs and nannies who departed from, transited through or visited any of these places within the last 14 days are not allowed to enter Singapore until further notice:

  • South Africa
  • The United Kingdom 

This restriction also applies even if the FDWs and nannies had obtained MOM’s entry approval earlier on. Please defer their entry for now.

For all other FDWs and nannies, they must comply with the following:

  1. Take a COVID-19 polymerase chain reaction (PCR) test within 72 hours before departureFDWs and nannies who have recovered from COVID-19 are also subject to this requirement.

    FDWs and nannies need to present a valid negative test result, in English and from laboratories that are internationally accredited or recognised by the respective countries’/regions’ Government, to enter Singapore. The test memo must also state these details:
    • Test result
    • Date PCR test was taken
    • FDW's/nanny's name and either date of birth or passport number, as stated in her passport. If the particulars on the memo are not in her passport (e.g. memo states identification number, instead of passport number), she must produce the relevant identification documents for verification. 
  2. (Only for those entering Singapore from 24 January 2021, 23:59 hours) Take an on-arrival COVID-19 test in Singapore ($160 per person including GST). 

    Please follow the registration and payment instructions for the FDWs' or nannies' on-arrival COVID-19 tests. Otherwise, your FDW/nanny may be denied entry into Singapore. Your subsequent entry approval requests may also be rejected.
     
  3. Serve a 14-day SHN at dedicated SHN facilities.
    • Once they arrive, they will be informed of the location and sent directly to the facilities.
    • For FDWs and nannies who meet the criteria to serve their 14-day SHN at a place of residence (as stated below), you can request for them to do so during the entry approval application. 

  4. Take another COVID-19 test during their SHN.
    • They will get an SMS to inform them when to take the test.
    • The employer or employment agency that submitted their entry approval request must pay for the following:
      • Stay at the dedicated SHN facility ($1,500 including GST)
      • COVID-19 test (up to $200 including GST)

Criteria for FDWs and nannies to serve 14-day SHN at a place of residence

During the entry approval application, for FDWs and nannies who meet all of these conditions, you can request for them to serve their 14-day SHN at a place of residence, instead of the dedicated SHN facilities:

  • Place of residence is occupied only by the FDW/nanny and household members who travelled together with her. All of them have the same travel history, arrival date and SHN duration. FDWs and nannies are not allowed to serve the 14-day SHN in hotels. 
  • Spent the last 14 consecutive days in any of these places before entering Singapore, and did not travel to other countries/regions:
  • Fiji
  • Hong Kong
  • Sri Lanka
  • Thailand

For more details on the SHN requirements, please refer to MOH’s FAQs or contact the SHN helpline at 6812 5555.

Use our SHN calculator to check when your FDW or nanny’s SHN ends.

If employers need help with the entry approval requirements, what can they do?Show

Employers who are unable to fulfil the entry approval requirements for FDWs or confinement nannies may get employment agencies to help with the entry approval and SHN arrangements. In this case, the employment agency needs to fulfil the entry approval requirements.

If no party is willing and able to fulfil the entry approval requirements, the FDW or confinement nanny should not enter Singapore.

My FDW/nanny has recovered from COVID-19, when can I bring her into Singapore?Show

For FDWs/nannies who have recovered from COVID-19, they should only depart for Singapore at least 21 days after their first positive COVID-19 polymerase chain reaction (PCR) test. Otherwise, they will be denied boarding on flights to Singapore.

If the FDW’s/nanny’s first positive COVID-19 PCR test was taken on 1 January 2021, she can only depart for Singapore from 22 January 2021.
FDWs/nannies should not travel if feeling unwell. 

What are the insurance requirements for FDWs and nannies entering Singapore from 1 January 2021?Show

The Government will no longer cover the treatment costs for FDWs and nannies who develop COVID-19 symptoms or test positive within 14 days of arrival in Singapore. This is regardless of when they left Singapore.

As an employer, you are responsible for your FDW’s/nanny’s medical expenses. To help you manage these expenses, you must buy a COVID-19 medical insurance for your FDW/nanny before she arrives in Singapore.

The insurance must meet these requirements:

  • Covers at least $10,000 for medical expenses if the FDW/nanny develops COVID-19 symptoms or tests positive within 14 days of arrival in Singapore.
  • Covers FDWs/nannies on Work Permit in-principle approvals. 

I have an existing medical insurance for my FDW/nanny. Do I need to buy more insurance?Show

As the terms and conditions of medical insurance plans vary, you should check with your insurer whether your FDW’s/nanny’s existing plan meets the requirements.

If not, you need to buy a new insurance or top-up the coverage. You can consider these insurers.

Why are the stay at the dedicated SHN facilities and COVID-19 tests chargeable when FDWs or nannies enter Singapore?Show

Since 9 April 2020, the Government has borne the costs of stay at dedicated SHN facilities for travellers entering Singapore, except for those who left Singapore from 27 March 2020 in disregard of the prevailing travel advisory. The Government has also borne the costs of the large majority of COVID-19 tests.

Going forward, as we re-open our borders to more international travel, those who enter Singapore would have to bear the costs of fulfilling entry requirements, as part of the cost of travel in a COVID-19 world.

When will the charging of stay at the dedicated SHN facility and COVID-19 test start?Show

They are in effect for arrivals from 17 June 2020, 2359 hours.

What are the charges for the 14-day stay at the dedicated SHN facility and COVID-19 tests?Show

The charges are as follows:

14-day stay at the dedicated SHN facility

$1,500 including GST.

If the FDW or nanny is able to share a room, the cost will be $1,000 per person including GST.

COVID-19 test taken upon arrival at the airport

(applicable to arrivals in Singapore from 24 January 2021, 23:59 hours)

$160 including GST.
COVID-19 test taken before SHN is over Up to $200 including GST.

If the entry approval request is approved, please note that the party who submitted the entry approval must pay for the charges above, even if the FDW or nanny does not enter Singapore as planned.

How do I request for my FDW or nanny to share a room at the dedicated SHN facility?Show

You and your FDW or nanny should take note of the risks, including contracting infectious diseases like COVID-19 from the person she is sharing room with. If any of them tests positive for COVID-19, their Stay-Home Notice (SHN) may be extended. In this case, there may be additional costs for her stay and medical related procedures.

The room sharing request is subject to the availability of twin rooms at the dedicated SHN facility, which are limited, and room allocation by the facility operator upon check-in. If she is able to share a room, the cost of her stay will be $1,000 including GST. Otherwise, the standard rate of $1,500 including GST will apply.

If you and your FDW/nanny are agreeable to proceed with the room sharing request, please complete these actions:

  1. Get her to complete and sign the indemnity form. Print the version in her native language and ensure she has read and understood the terms of the indemnity form before signing it:
  2. Request for the room sharing during the entry approval application.

Once she has obtained MOM’s entry approval to enter Singapore, she must present the following to the staff at the dedicated SHN facility upon check-in:

  • Printout of her entry approval email
  • Completed and signed indemnity form

If she does not have the indemnity form with her, the SHN facility operator can print the form in her native language and get her to sign on the spot. 

Who is responsible for the treatment cost if my FDW or nanny contracts COVID-19 from the room sharing?Show

Who is responsible for the costs of the FDW's entry approval requirements, including COVID-19 test, transport and SHN accommodation?Show

Type of FDWs Purpose of travel Who is responsible for the costs?
Existing FDWs returning from overseas Left Singapore for work (e.g. accompany employer overseas) Employers must bear the costs in full and are not allowed to pass on any cost to their FDWs.
Left Singapore for personal reasons Employers and FDWs should come to a mutual agreement on who bears the costs or how to share them.
New FDWs on Work Permit in-principle approvals Plan to enter Singapore for employment Employers must bear the costs in full and are not allowed to pass on any cost to their FDWs.

The party who submitted the FDW’s entry approval request must pay for the costs.

Employment agencies which submitted the entry approval request may recover these costs from employers. If so, employment agencies should obtain the employers’ agreement to pay for the costs before submitting the entry approval request.

When and how do I make payment for my FDW or nanny's 14-day stay at the dedicated SHN facility and COVID-19 test?Show

 

After the FDW or nanny has entered Singapore, you will receive an email with payment instructions and a link for you to make payment using credit card.

You must make payment no later than 7 days after her arrival.

If she arrived on 1 July 2020, payment must be made by 8 July 2020.

Do I need to make an appointment for my FDW or confinement nanny for the COVID-19 test?Show

The test will be scheduled a few days before the end of the SHN period, at a designated community testing facility. She will receive information on the scheduled appointment slot and venue via an SMS notification.

Must I still pay my FDW salary while she is serving her SHN?Show

The current requirements are still applicable.

For:

  • New FDWs, you must start paying her salary once she is deployed to your house after her SHN.
  • Existing FDWs returning from overseas, you must continue paying her salary once she returns to Singapore.

What should I do if my FDW or confinement nanny falls sick during her SHN?Show

If your FDW or nanny is serving SHN at a:

  • Dedicated SHN facility, please inform the staff there to assist in making the necessary arrangements.
  • Non-dedicated SHN facility, you should ask her to wear a mask and take her to the nearest Public Health Preparedness Clinic (PHPC) or GP clinic. You should also inform MOM of such cases immediately by sending a WhatsApp message to 8361 8932.

Can employers get a levy waiver for FDWs who went on home / overseas leave?Show

For FDWs on home or overseas leave, employers can apply for levy waiver (for up to 90 days) when their FDWs return to Singapore.

My FDW or confinement nanny intends to travel out of Singapore. What do I need to consider?Show

Please discourage your FDW or confinement nanny from going overseas as any worker who leaves Singapore from 27 March 2020 will be given lower priority in the grant of MOM’s entry approval for her to enter Singapore. The country she is visiting may also have travel restrictions. Thus, there could be significant delays before she can return to Singapore.

For all FDWs and nannies, new and existing, entering Singapore from 1 January 2021, the Government will no longer cover their treatment costs if they develop COVID-19 symptoms or test positive within 14 days of arrival in Singapore. This is regardless of when they left Singapore.

Find out who is responsible for the treatment costs.

I am unable to hire an FDW due to the travel restrictions and have urgent caregiving needs. What can I do?Show

Given the COVID-19 measures implemented by countries worldwide, families who hire FDWs are also affected.

Those with urgent caregiving needs can consider home or institutional care options.

If you need help with caregiving for children aged 0-6 years, you can search for a preschool using the Early Childhood Development Agency’s Preschool Search Portal. The portal allows you to search for centres, find out if a centre has vacancies and register your interest with the centre. You can also refer to the ECDA website for more information.

If you need help with caregiving for children aged 7-14 years, you can consider Student Care Centres (SCCs). You can search for SCCs based on locations using the postal code filter.

If your child is currently enrolled in a Special Education (SPED) school and you wish to explore a temporary care arrangement, you can consider Special Student Care Centres (SSCCs), which offer before and after school care services for children and youths between age 7 to 18. You can search for SSCCs online.

If you need help with caregiving for seniors, you may contact the Agency for Integrated Care (AIC) at 1800 650 6060 for referrals to home and centre-based care services. This includes day care centres which provide care and support to seniors in the day, including those with dementia. Transport to and from day care centres is available.

My confinement nanny's visit pass is expiring, how do I extend her stay in Singapore?Show

You need to request for an extension of your confinement nanny’s stay if:

  • The duration of her visit pass does not cover her employment period. If she is transferring to another employer in Singapore, you can make the request for her, or she can engage an employment agency to do so.
  • She leaves Singapore during the employment period. Her visit pass will be cancelled when she leaves, and you have to request for an extension each time she leaves and returns to Singapore.

Please submit the extension request at least 2 weeks before her visit pass expires and upload these documents:

  • Front and back of her Disembarkation / Embarkation card (maximum 1MB)
  • Personal particulars page of her passport (maximum 1MB)

We will email you the outcome within 2 weeks. A $40 extension fee will be charged for each extension made beyond 3 months from the date the visit pass was issued.

More on FAQs on COVID-19