Our services centres are open for customers with appointments. Please use our online services (e.g. eServices, web chat, website) or make an appointment if you’re unable to use our digital services. Find out what are the current work pass requirements.
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Can I change the card delivery address or authorised recipients?

No. The long-term pass or work pass card is an important document because:

  • It is a legal document that validates the work pass or long-term pass holder's stay.
  • It allows the work pass holder to work in Singapore.

Once you have confirmed the details of authorised recipients, we cannot allow a change of delivery address or authorised recipients. This is a security measure.

We need to verify the identity of the authorised recipient before we hand over the card.