Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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What should I do if there is an error in my worker's passport details on the IPA letter?

If your workers’ particulars on the in-principle approval (IPA) letters are incorrect, you must update their information before bringing them into Singapore. Otherwise, they may be denied entry.   

To update worker’s Use
  • Name
  • Date of birth
  • Marital status 
  • Passport number or expiry date
  • WP Online for foreign workers employed by businesses


Other particulars

Request form to update worker’s particulars for:

Once you have received our email that the details have been updated, please re-print the IPA letter. Give the worker a copy of the updated IPA letter to enter Singapore.