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Why does WP Online show that I have fewer locals than the number of local employees I have made CPF contributions to in the past 3 months?

Here are the possible reasons: 

CPF records may not have been updated in time or correctly

  • You have late or backdated CPF contributions for your local employees. Such contributions may not be counted when computing the foreign worker quota, even if you pay off the arrears, late interests or fines due.
  • Your CPF contributions were not in time for the foreign worker quota update that takes place every Saturday. Please check your local workforce count and foreign worker quota again on the next working day (i.e. Monday) after the following Saturday.
  • Errors in CPF Submission: Any error in your CPF submission (e.g. wrongly declared your local employees’ salaries or the CPF contribution month) may affect your local workforce count and foreign worker quota calculation.

Employees may not meet requirements to be counted

  • Your company has local employees who are receiving CPF contributions from three or more companies.  MOM allows local employees to count towards the foreign worker quota of up to two companies. You can check with your local employees to find out who is receiving such multiple CPF contributions. MOM does not have the information.
  • Your company has local employees with CPF contributions in multiple CPF accounts under your company (e.g. PTE-01, PTE-02 etc). For computing of local workforce and foreign worker quota, MOM will only count the same local employee once. 
  • A local employee earning below $900 per month is not counted in your company's local workforce. Local employees are counted to your local workforce as:
    • 1 local employee, if they earn at least $1,800 per month.
    • 0.5 local employee, if they earn at least $900 but below $1,800 per month