Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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What are the changes in the processing time for work passes?

Online

For online applications, we will process:

  • Applications and renewals of EP, S Pass, DP and LTVP within 3 weeks for most cases.
  • Applications for work permits within 1 week for most cases.

Manual

For manual applications, we will process:

  • Applications for EP, S Pass and related passes within 8 weeks for most cases.
  • Applications for work permits within 3 weeks for most cases.