Our services centres are open for customers with appointments. Please use our online services (e.g. eServices, web chat, website) or make an appointment if you’re unable to use our digital services. Find out what are the current work pass requirements.
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What are the changes in the processing time for work passes?

Online

For online applications, we will process:

  • Applications and renewals of EP, S Pass, DP and LTVP within 3 weeks for most cases.
  • Applications for work permits within 1 week for most cases.

Manual

For manual applications, we will process:

  • Applications for EP, S Pass and related passes within 8 weeks for most cases.
  • Applications for work permits within 3 weeks for most cases.