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How do I submit work pass-related requests?

Refer to the table below on how to submit your requests.

If your request is on  Use
Work pass application matters (excluding Work Permit)

Use EP Online to appeal for a rejected Employment Pass or S Pass or a related Dependant’s Pass or Long-Term Visit Pass application.

  • Request to amend application details after the pass is approved (e.g. educational qualification) for:
  • Work Permit application matters for foreign domestic workers (FDWs) and confinement nannies
    Work Permit application matters for business sectors (including religious organisations and foreign missions)

    The transfer must be within the same business sector

    Update of EntrePass details after company incorporation 
    Update of personal particulars / information for Work Permit holders or FDW employers 

    The relevant eService to update the following details for Work Permit holders:

    • Name
    • Date of birth
    • Marital status
    • Salary
    • Passport number or expiry date

    For FDWs, use our FDW eService. You can also use the eService to update the FDW employer’s particulars.

    For workers employed by businesses, use WP Online.

    To update other details for Work Permit holders, please use the link below and upload the relevant supporting documents (e.g. worker’s passport personal particulars page): 

    Update of personal particulars / information for all passes (except Work Permit)

    For passport number and expiry date, you can update the details instantly using EP Online. Click 'Change Particulars'.

    Use this form for the below particulars:

    Update pass holder personal particulars

    • Name
    • Nationality/Citizenship
    • Date of Birth
    • Marital Status
    • Gender
    • Country/Region of Birth
    • Country/Region of Origin
    • Race
    • Religion
    • Malaysian ID details 
    Update company's information in EP Online
    EP Online and WP Online account matters
    Issuance and renewal matters
    Cancellation matters
    Levy matters