If you have a SingPass, submit online using the FDW eService for a faster outcome.
Otherwise, you can submit a manual application.
Submit online
Processing time: within 1 week. Some cases will take more time.
You will need this information for applying:
- FDW’s passport details.
- You and your family members’ personal particulars.
- Your income information.
To submit an application online:
- Get a written consent from the FDW to apply for Work Permit.
- Log in to fill out the application.
- Pay $35 for each application. You can pay by VISA, MasterCard or eNets Debit.
- Log in to check the status of your application after 1 week.
It takes about 1 week to process the application. It may take longer if additional information is required. We will email you the application outcome.
If your application is approved
We will email the in-principle approval (IPA) letter and the declaration forms for you and your FDW to sign.
Send the FDW's copy of the IPA to her. She needs it to enter Singapore.
If she needs more time to arrive, you can extend the validity of the IPA.
Make sure the FDW's IPA particulars match her passport details. If you make an error, such as wrong spelling of name, you need to
correct the error, or the FDW will be denied entry into Singapore.
Submit manually
Processing time: within 3 weeks. Some cases will take more time.
To submit an application manually:
- Get a written consent from the FDW to apply for Work Permit.
- Download and complete the Work Permit application form.
- Submit the completed application along with the supporting documents over the counter at any SingPost branch.
- Pay the $35 fee for each application. You can pay by cash, NETS or CashCard. Keep the payment advice slip given to you as proof of your submission.
It takes around 3 weeks to process the application. It may take longer if additional information is required. We will email you the application outcome.
If your application is approved
We will email the in-principle approval (IPA) letter and the declaration forms for you and your FDW to sign.
Send the FDW's copy of the IPA to her. She needs it to enter Singapore.
If she needs more time to arrive, you can extend the validity of the IPA.
Make sure the FDW's IPA particulars match her passport details. If you make an error, such as wrong spelling of name, you need to
correct the error, or the FDW will be denied entry into Singapore.
You need to complete these steps to prepare for your helper’s arrival in Singapore.
Before your helper arrives
You need to:
- Buy a security bond for non-Malaysian FDW.
- Please ensure your insurer sends us the security bond details. It takes up to 3 working days.
- The security bond must also take effect when she arrives. Otherwise, she will be refused entry into Singapore and you will have to pay to send her home immediately.
- Buy medical and personal accident insurance for your helper.
- Register your first-time FDW for the Settling-In Programme (SIP).
After your helper arrives
- Within the first 3 working days of arrival (including Saturdays), send your first-time FDW to attend the SIP.
- Within 2 weeks of arrival, send your helper for a medical examination.
- If you submitted manually instead of online, print and complete the Security Bond form.
When: After FDW enters Singapore and within 2 weeks of arrival
Processing time: Immediate
To get the Work Permit issued:
- Log in to make the request.
- Provide a home or office address where the card will be delivered.
- Nominate up to 3 authorised recipients to receive the card, and provide their NRIC, FIN or passport number, mobile numbers and email address.
- Pay $35 by VISA, Master Card or eNets for each Work Permit issued.
- After the Work Permit is issued, print the Temporary Work Permit.
The Temporary Work Permit:
- Is valid for 1 month from the date of issue. Request to extend the validity if you have a change of travel plans.
- Must be given to your helper. It allows her to work, stay, and travel in and out of Singapore while waiting for the Work Permit card.
- States if your helper needs to register her fingerprints and photo at MOM Services Centre.
When: Within 1 week after pass is issued (if required)
Check the Temporary Work Permit for whether your helper needs to register her fingerprints and photo at MOM Services Centre – Hall C. If it is required, your helper needs to register within 1 week of issuing the Work Permit.
You must make an appointment for your helper to register. It is optional for you to accompany your helper for the appointment.
For the appointment, your helper should bring:
- Original passport
- Appointment letter
- Temporary Work Permit
When: 4 working days after registration
We will deliver the Work Permit card to the given address 4 working days after your helper registers and has her documents verified.
If your helper does not need to register, we will deliver the card 4 working days after verifying her documents.
The authorised recipients will get an SMS or email with the delivery details at least 1 working day before delivery.
You can also check the card delivery details in WP Online.
Download
SGWorkPass to scan QR code on your
new card to check status, expiry date and more.
If card delivery fails
After two unsuccessful card delivery attempts, you’ll have to collect the card at the service desk of MOM Services Centre – Hall C.
You can collect it 3 working days after the second attempted delivery. You don't need an appointment for collection. You can also authorise a representative or employment agent to collect the card on your behalf.
Bring along these documents for card collection:
- Candidate’s original passport.
- Temporary Work Permit.
If you authorise someone to collect it on your behalf, make sure they bring these along:
- An authorisation letter from the employer.
- NRIC or passport for verification.