Our services centres are open for customers with appointments. Please use our online services (e.g. eServices, web chat, website) or make an appointment if you’re unable to use our digital services. Find out what are the current work pass requirements.
Skip to main content

What is the FDW's employment agency responsible for?

If you engage an employment agency (EA) to help you with hiring a foreign domestic worker (FDW), the EA is responsible for:

  • The FDW’s upkeep and maintenance, including accommodation, from her arrival until she is successfully placed for employment, or until she is sent home if unsuccessfully placed.
  • Sending the FDW home, and bearing the cost of doing so, if she is unsuccessfully placed.
  • Ensuring that you and the FDW sign the safety agreement.

The EA should only place the FDW for employment after she has attended the Settling-In Programme (SIP).