Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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Service is online

24 hours

Upgrading of eService

We are upgrading this service in phases:

Transactions Availability
Check card delivery status
  • Everyday, except 3am to 4am
Apply for replacement Work Permit card
  • Monday to Friday: 8am to 8pm
  • Saturday: 8am to 2pm
  • Except public holidays

How do I get a Singpass?Show

You will need a Singpass to log in to WP Online. You can apply for or reset a Singpass.

Note: If you are not the owner of the Singpass, you are not allowed to log in to WP Online and perform Work Permit transactions on the employer's behalf.

What transactions can I do in WP Online?Show

You can use WP Online to:

  • Check card delivery status
  • Apply for replacement Work Permit card

What are the browser requirements?Show

You can use the following web browsers:

  • Internet Explorer 11 (recommended)
  • Firefox version 24 or higher
  • Chrome version 30 or higher
  • Safari version 7 or higher

For details on technical requirements, read the recommended PC configuration and technical guidelines.

What payment methods can I use?Show

You can pay using eNets Credit or eNets Debit.

Get helpShow

If you have any questions on WP Online, send them by using the online feedback.