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From 1 April 2022, we will simplify the Terms and Conditions of our work pass eServices with clearer user roles. Find out more.

Work Permit Online for employers of FDWs

Work Permit Online (WP Online) allows employers of foreign domestic workers (FDWs) to perform certain Work Permit transactions.

You can use our FDW eService to apply, issue, renew, extend, cancel or reinstate a Work Permit and update your FDW's or your details.

Service is online

Availability
24 hours

Upgrading of eService

We are upgrading this service in phases:

Transactions Availability
Check card delivery status
  • Everyday, except 3am to 4am
Apply for replacement Work Permit card
  • Monday to Friday: 8am to 8pm
  • Saturday: 8am to 2pm

    • Except public holidays

 

What are the changes to the Terms and Conditions of our work pass eServices from 1 April 2022?Show

To help users better understand their obligations when using our work pass eServices, we have made the following changes:

  • We have simplified the Terms and Conditions and grouped the related clauses together.
  • As organisations and pass holders use the eServices for different purposes, we have defined their respective roles and responsibilities more clearly.
  • Standardised the use of terms (e.g. ‘EP Online’, ‘WP Online’ and ‘myMOM Portal’ are now defined as ‘eServices’).

For more information, please refer to the updated T&Cs. The current T&Cs will apply before 1 April 2022.

How do I get a Singpass?Show

You will need a Singpass to log in to WP Online. You can apply for or reset a Singpass.

Note: If you are not the owner of the Singpass, you are not allowed to log in to WP Online and perform Work Permit transactions on the employer's behalf.

What transactions can I do in WP Online?Show

You can use WP Online to:

  • Check card delivery status
  • Apply for replacement Work Permit card

What are the browser requirements?Show

You can use the following web browsers:

  • Firefox version 24 or higher
  • Chrome version 30 or higher
  • Safari version 7 or higher

For details on technical requirements, read the recommended PC configuration and technical guidelines.

What payment methods can I use?Show

You can pay using eNets Credit or eNets Debit.

Get helpShow

If you have any questions on WP Online, send them by using the online feedback.