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Availability
24 hours

As we continue to monitor the haze situation, please arrive within 10 minutes of your scheduled appointment time and leave promptly after your appointment.

MOM officers will never ask you to transfer money or disclose bank log-in details over a phone call or email. Find out more on how to transact safely and securely. Call the 24/7 ScamShield Helpline on 1799 if you are unsure if something is a scam.

Service What is it for Location
Work pass card registration To check the pass holder’s documents listed on the Notification Letter or Temporary Work Permit, register fingerprints and take photograph.

Note: If your pass holders need more time to complete the card registration procedures, you can request to extend the due dates.
MOMSC Hall C, EPSC
Card replacement for:
  • Entrepass holders and their dependants
  • PEP holders and their dependants
  • Overseas Networks & Expertise Pass holders and their dependants
  • Work Holiday Pass holders
To replace a lost, damaged or stolen card.
Please select "Pass Issuance/Renewal/Cancellation" under purpose type when making the appointment.

Note: If you have lost your card 3 or more times and cannot proceed with the card replacement process online, refer here for more details.
EPSC
Lost card interview To conduct interviews with pass holders who have repeatedly lost their cards, enabling MOM to assess their eligibility for card replacement. EPSC
Work pass issuance, renewal or cancellation For employers who don't have an EP eService account so that they can issue, renew or cancel EP and related passes. EPSC
Special Pass for newborn For parents holding valid EP to apply for Special Pass of their newborn child. MOMSC Hall B

For salary and employment related claims, you can make an appointment with TADM. More info