Work Permit for FDW: notify MOM

You must notify us of your new residential address within 2 weeks of the change.

If you are a Singapore citizen or permanent resident

You can update your address at these places:

• Immigration & Checkpoints Authority (ICA) building.
• Any neighbourhood police post or centre.

We will automatically update your helper’s workplace based on your new address and post an acknowledgement letter to you within 2 weeks.

If you are on an Employment Pass (EP), S Pass, Dependant’s Pass or Long Term Visit Pass (LTVP) issued by MOM

Update your residential address using EP Online. LTVP holders need to get their EP, S Pass holders or sponsoring companies to update on their behalf.

Print the acknowledgement letter and keep it with your pass card.

We will automatically update your helper’s workplace based on your new address and post an acknowledgement letter to you within 2 weeks.

If you are on a LTVP issued by ICA

Submit your latest documents showing the new address (e.g. bank statement, internet or utilities bill) using iSubmit. Under Request Type, choose option 4.

We will automatically update your helper’s workplace based on your new address and post an acknowledgement letter to you within 3 weeks.

You need to inform us of changes to your helper’s personal particulars, such as passport updates.

You inform MOM through:

• WP Online – for updating your helper’s name, date of birth, passport number, passport expiry date and marital status.
• iSubmit – for all other changes. Attach copies of your letter of request and supporting documents (e.g. passport). Under Request Type, choose option 4.

If you are lowering your helper's salary, you must:

1. Get her written consent.
2. Inform us of her new salary using WP Online.

There is no need to inform MOM if you are raising your helper’s salary.

You can let us know if you wish to be a reference for your helper.

The prospective employer or employment agency can contact you to find out about your helper’s conduct, character, work attitude or performance.

Leave your contact details using the online feedback and indicate “Reference for FDW” in the message.

Include the following information:

• Helper’s name and Work Permit number or FIN.
• Employer’s name and employer’s NRIC or FIN.
• Employer’s contact number or email.

We will do the following:

• Inform the prospective employer or employment agency that we have received feedback about the FDW.
• Release your contact details to the prospective employer or employment agency if they wish to find out more.

If a prospective employer decides to employ the FDW in spite of the feedback, we will process the application. We will only ban an FDW from employment if she is charged and found guilty of an offence under Singapore law.

You need to notify MOM through iSubmit.

Include the following information:

• Name of FDW.
• Work Permit number.
• Doctor’s letter confirming the pregnancy and her expected delivery date.
• Citizenship of the FDW’s spouse (if applicable).

You must file a missing person police report and cancel the Work Permit within 1 week of knowing that your helper is missing. If not, it is against the law and you will continue to be charged levy for the helper.

After cancellation, you have 1 month to find the helper. If you have made reasonable effort to locate her but she is not found by then, half of the security bond ($2,500) will be forfeited.

Appeal for refund of forfeited security bond

If your missing helper has been found and sent home, you can appeal for a refund of the forfeited security bond.

To report a death:

1. Contact the police immediately.
2. Send the following information to us within 12 hours of knowing about the death:
   • Your name and contact number.
   • Your foreign domestic worker’s name and Work Permit number.
3. Cancel the work permit immediately after you have informed MOM about the death of foreign domestic worker. Upload a copy of the following documents when cancelling:
   • Death certificate.
   • Airway bill if the body has been sent back to home country.
     OR
     Burial certificate if the body has been buried in Singapore.
     OR
     Cremation certificate if the body has been cremated in Singapore.