Work Permit for FDW: notify MOM

You must update your new residential address within 2 weeks of the change.

Singapore citizen or PR

If you're a Singapore citizen or PR, you need to update your address at any of these places:

• Any neighbourhood police post or centre.
• Immigration & Checkpoints Authority (ICA) building.

This new address will automatically be updated as your helper's workplace. You will receive an acknowledgement letter by post within 2 weeks.

EP, S Pass, DP or LTVP issued by MOM

If you're holding an EP, S Pass, DP or LTVP issued by MOM, you need to update your residential address using EP Online. You will need a SingPass to log in.

LTVP holders need to get their EP, S Pass holders or sponsoring companies to update on their behalf.

Print the acknowledgement letter and keep it with your pass card.

This new address will automatically be updated as your helper's workplace. You will receive an acknowledgement letter by post within 2 weeks.

LTVP issued by ICA

If your LTVP was issued by ICA, submit your latest documents showing the new address (e.g. bank statement, internet or utilities bill) using iSubmit. Under Request Type, choose option 4.

This new address will automatically be updated as your helper's workplace. You will receive an acknowledgement letter by post within 2 weeks.

You need to inform us of changes to your helper's personal particulars, such as passport updates.

You inform MOM through:

• WP Online – for updating your helper’s name, date of birth, passport number, passport expiry date and marital status.

• iSubmit – for all other changes. Attach copies of your letter of request and supporting documents (e.g. passport). Under Request Type, choose option 4.

If you are lowering your helper's salary, you must:

1. Get her written consent.
2. Inform us of her new salary using WP Online.

There is no need to inform MOM if you are raising your helper’s salary.

You can let us know if you wish to be a reference for your helper.

The prospective employer or employment agency can contact you to find out about your helper’s conduct, character, work attitude or performance.

Leave your contact details using the online feedback and indicate “Reference for FDW” in the message.

Include the following information:

• Helper's name and Work Permit number or FIN.
• Employer's name and employer’s NRIC or FIN.
• Employer's contact number or email.

We will do the following:

• Inform the prospective employer or employment agency that we have received feedback about the FDW.
• Release your contact details to the prospective employer or employment agency if they wish to find out more.

If a prospective employer decides to employ the FDW in spite of the feedback, we will process the application. We will only ban an FDW from employment if she is charged and found guilty of an offence under Singapore law.

You need to notify MOM through iSubmit.

Include the following information:

• Name of FDW.
• Work Permit number.
• Doctor’s letter confirming the pregnancy and her expected delivery date.
• Citizenship of the FDW's spouse (if applicable).

You must do these within 1 week of knowing that your helper is missing:

1. File a missing person police report.
2. Cancel the Work Permit.

If the helper is not found within 1 month from the date the Work Permit was cancelled, $2,500 (half of the $5,000 security bond) will be forfeited to cover the repatriation and other related costs.

Subsequently, if the helper has left Singapore, you can apply for a refund of the forfeited security bond.

To report a death:

1. Contact the police immediately.
2. Send the following information to us within 12 hours of knowing about the death:
   • Your name and contact number.
   • Your foreign domestic worker’s name and Work Permit number.
3. Cancel the work permit immediately after you have informed MOM about the death of foreign domestic worker. Upload a copy of the following documents when cancelling:
   • Death certificate
   • Airway bill if the ashes or body has been sent back to the home country.
     OR
     Burial certificate if the body has been buried in Singapore.
     OR
     Cremation certificate if the body has been cremated in Singapore.