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Cancel a Work Permit for a foreign domestic worker

You must cancel your helper’s Work Permit if she no longer works for you or when her Work Permit expires. Please cut the cancelled Work Permit card in half and discard it to prevent misuse.  

At a glance

When to cancel

Depending on which comes first, you must cancel the Work Permit:

  • Within 1 week after the last day of work.
  • 1 day after the Work Permit expires.
Who can cancel Employer, sponsor or authorised employment agent (EA).
How long it takes Cancellation is immediate.
When levy stops 1 day before cancellation.

Note: If your helper has left Singapore and will not return to work for you, you must cancel her Work Permit within 1 week from her departure date.

Instead of cancelling your helper’s Work Permit, you can consider transferring her directly to another employer or through an employment agency.

Before cancelling

You must:

  1. Agree on the last day of work with your helper.
  2. Settle all outstanding employment issues that your helper may raise, including salary payment. 
  3. Ensure your helper has a valid passport.
  4. Buy a direct air ticket to the international airport in the helper's home country, nearest to her hometown:
    • You must pay for the air ticket and it must include check-in luggage.
    • The departure date must be within 2 weeks from the cancellation.

If there are no direct flights, you and your helper should discuss and agree on the following before buying the air ticket:

  • The transit arrangement, such as connecting flights and layover hours.
  • The amount of allowance to sustain your helper during the transit.

  • Follow these steps to send your helper home.  
  • For an overview of scheduled flights, you can visit Changi Airport’s website or use the iChangi mobile app. Please check with the airlines directly to confirm if the flights are still operating.
  • Before booking the flight, please check whether the airline has any requirements for boarding (e.g. pre-departure COVID-19 test) and ensure your helper complies with them. Otherwise, she may not be allowed to board.  

When to cancel

Depending on which comes first, you must cancel the Work Permit:

  • Within 1 week after her last day of work.
  • 1 day after her Work Permit expires.

How to cancel

To cancel the Work Permit:

  1. Log in to cancel the Work Permit.
  2. Print the Special Pass. The Special Pass allows the helper to stay in Singapore before leaving.
  3. Give the Special Pass to your helper. She needs to show the Special Pass and valid passport to the immigration officer when leaving Singapore.
If you need your helper to work only for a short period beyond the Work Permit expiry date, you can request for a short extension of her permit.

You must ensure your helper leaves Singapore as scheduled. The security bond will usually be discharged 1 week after your helper’s departure, and other conditions are met.

To cancel the Work Permit:

  1. Log in to cancel the Work Permit.
  2. Choose the cancellation reason "My helper or I wish to end this employment or she has gone home and will not be returning".

The security bond will be discharged within 2 weeks after we have verified that the helper has left Singapore.

After cancelling

Once the Work Permit is cancelled, your helper cannot work, even while waiting to leave Singapore.

Levy will be charged until 1 day before the cancellation.

  • If you need more time to send your helper home (e.g. unable to get flights or she is on Stay-Home Notice), you can request to extend her stay in Singapore. Please submit your request within 1 week before her Special Pass expires using the relevant link:
  • Once the Work Permit is cancelled, please cut the card in half and discard it to prevent misuse. 

    As we need time to change the instructions in our eServices, pass cards and letters, please ignore any instructions to return the card. Please bear with us while we work on this.