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Cancel a Work Permit for a foreign domestic worker

You must cancel your helper’s Work Permit if she no longer works for you or when her Work Permit expires. You must also return the cancelled Work Permit card.

At a glance

When to cancel

Depending on which comes first, you must cancel the Work Permit:

  • Within 1 week after the last day of work.
  • 1 day after the Work Permit expires.
Who can cancel Employer or appointed employment agent (EA).
How long it takes Cancellation is immediate.
When levy stops 1 day before cancellation.

Note: If your helper has left Singapore and will not return to work for you, you must cancel her Work Permit within 1 week from her departure date.

Instead of cancelling your helper’s Work Permit, you can consider transferring her directly to another employer or through an employment agency.

Before cancelling

You must:

  1. Agree on the last day of work with your helper.
  2. Settle all outstanding employment issues, such as paying of salary.
  3. Ensure that your worker has a valid passport.
  4. Buy a direct air ticket to the international airport in the worker’s home country, nearest to the hometown:
    • You must pay for the air ticket and it must include check-in luggage.
    • The departure date must be within 2 weeks from the cancellation.

If there are no direct flights, you and your helper should discuss and agree on the following, before buying the air ticket:

  • The transit arrangement, such as connecting flights and layover hours.
  • The amount of allowance to sustain your helper during the transit.

For an overview of scheduled flights, you can visit Changi Airport’s website or use the iChangi mobile app. Please check with the airlines directly to confirm if the flights are still operating.

When to cancel

Depending on which comes first, you must cancel the Work Permit:

  • Within 1 week after her last day of work.
  • 1 day after her Work Permit expires.

How to cancel

To cancel the Work Permit:

  1. Log in to cancel the Work Permit.
  2. Print the Special Pass. The Special Pass allows the helper to stay in Singapore before leaving.
  3. Give the Special Pass to your helper. She needs to show the Special Pass and valid passport to the immigration officer when leaving Singapore.
If you need your helper to work only for a short period beyond the Work Permit expiry date, you can request for a short extension of her permit.

You must ensure your helper leaves Singapore as scheduled. The security bond will usually be discharged 1 week after your helper’s departure, and other conditions are met.

To cancel the Work Permit:

  1. Log in to cancel the Work Permit.
  2. Choose the cancellation reason "My helper or I wish to end this employment or she has gone home and will not be returning".

The security bond will be discharged within 2 weeks after we have verified that the helper has left Singapore.

After cancelling

Once the Work Permit is cancelled, your helper cannot work, even while waiting to leave Singapore.

Levy will be charged until 1 day before the cancellation.

Return the card

You must return the original Work Permit card within 1 week from the cancellation by posting it to Work Pass Division, Ministry of Manpower, 18 Havelock Road, Singapore 059764. You can use WP Online’s “card return” function to tell us why you are unable to return the card.