In view of the COVID-19 situation, there’s no need to visit MOM Services Centre for advisory and transaction services. If you’ve made an appointment with us, we will contact you instead. Our eServices, web chat and hotline remain available. We encourage customers to visit our website for the latest updates, including changes to our work pass services during the Circuit Breaker period.
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Service centre locations

Address and operating hours for MOM Services Centre and Employment Pass Services Centre. An appointment is needed for most locations.

MOM Services Centre
1500 Bendemeer Road,
Singapore 339946

Getting here

By MRT The nearest station is Potong Pasir MRT (NE10). Take Exit B and walk or take a bus.
By bus

Buses from Potong Pasir MRT, Exit B:
13, 107, 107M, 133, 147, 853, 853C

Other buses:
23, 26, 31, 61, 64, 65, 66, 125, 857, 985

By car

Take Exit 12 on the Pan Island Expressway (PIE) or Exit 8B on the Central Expressway (CTE). The entrance is along Tripartite Way.

Car parks A and B are available outside MOM SC. Charges are:

  • Cars: $1.20/hour
  • Motorcycles: $1/entry
  • Grace period: 10 minutes

Hall A

Services

Consultation on:

  • Salary matters and other employment-related claims.
  • Disputes with an employer or worker over Work Permit cancellations or resignations.

You will need an appointment to consult our officers.

Appointments

Make an appointment

For your visit, bring along:

  • Your appointment letter.
  • NRIC or work pass card.
  • Other documents stated in the appointment letter.

Note: If you visit Hall A without an appointment, you may have to wait up to 3 hours to be served. Our officers may also make an appointment for you to visit us on another day.

Operating hours
  • Monday to Friday: 8.00am to 5.30pm
  • Closed on weekends and public holidays

Hall C

In view of the additional safe distancing measures due to the COVID-19 situation, Hall C will be closed from 7 April to 1 June 2020.
Services

Card registration and lost card interview for:

  • Work Permit holders
  • S Pass holders and their dependants

Services are by appointment only.

Operating hours

In view of the additional safe distancing measures due to the COVID-19 situation, Hall C will be closed from 7 April to 1 June 2020.

In view of the additional safe distancing measures due to the COVID-19 situation, EPSC will be closed from 7 April to 1 June 2020.
Employment Pass Services Centre (EPSC)
The Riverwalk
20 Upper Circular Road, #04-01/02,
Singapore 058416

Getting here

By MRT The nearest station is Clarke Quay MRT Station (NE5). Take Exit E and cross the road to Upper Circular Road.
By bus

Outside Clarke Quay MRT, Exit E:
2, 12, 33, 51, 54, 61, 63, 80, 124, 145, 147, 166, 174, 190, 197, 851, 961

Along New Bridge Road:
2, 12, 33, 54, 147, 190

Along North Boat Quay:
32, 195

By car Park at The Riverwalk or at the nearby public car parks along Upper Circular Road.
Services

Card registration, lost card interview, pass issuance and cancellation for Employment Pass holders and their dependants.

Services are by appointment only.

Operating hours

In view of the additional safe distancing measures due to the COVID-19 situation, EPSC will be closed from 7 April to 1 June 2020.

Headquarters
18 Havelock Road
Singapore 059764

Note:
Services are not available at MOM HQ. Please visit either MOM Services Centre or EPSC.