Our services centres are open for customers with appointments. Please use our online services (e.g. eServices, web chat, website) or make an appointment if you’re unable to use our digital services. Find out what are the current work pass requirements.
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What if I have not received or lost my FDW's in-principle approval letter?

You can log in to our eService to print a duplicate copy of the in-principle approval letter or “Letter of Notification to bring Foreign Domestic Worker (FDW) into Singapore”.

Alternatively, you can request for a duplicate copy from the Domestic Permit Section, Work Pass Division:

Include the following in your request:

  • Your FDW’s full name, Work Permit number and date of birth.
  • Your full name.
  • Your NRIC or CPF reference number.
  • Your residential address and direct contact number.