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Cancel a Work Permit

You must cancel a Work Permit if your worker no longer works for you or when the Work Permit expires. Once cancelled, please cut the Work Permit card in half and discard it to prevent misuse.  

  • Follow these steps to send workers home.
  • If you need more time to send workers home (e.g. waiting for an embassy-facilitated flight), you can request to extend their stay in Singapore.

    Please submit this request within 1 week before their Special Pass expires. E.g. If the Special Pass expires on 10 February, please only submit the request from 3 February.

At a glance

When to cancel the Work Permit

Depending on which comes first, you must cancel the Work Permit:

Who can cancel Employer or employment agent 
How long it takes Within 3 working days
When levy stops 1 day before cancellation

Note: If your worker has left Singapore and will not return to work for you, you must cancel the Work Permit within 1 week from the departure date.

Before cancelling

You need to:

  1. Give reasonable notice of the worker’s repatriation.
  2. Seek tax clearance from the Inland Revenue Authority of Singapore (IRAS).
  3. Settle all outstanding employment issues that your worker may raise, including salary payment.
  4. Ensure your worker has a valid passport.
  5. Buy an air ticket to your worker’s home country and pay for the transport to their hometown: 
    • You must pay for the air ticket and it must include check-in luggage.
    • The departure date must be within 2 weeks from the cancellation.
    • To avoid disputes, please get the worker to acknowledge the transport payment from your company in writing.

You and your worker should also discuss and agree on the following in writing before buying an air ticket:

  • Transit arrangement, such as connecting flights and layover hours
  • Allowance needed to sustain the worker during the transit

  • For an overview of scheduled flights, you can visit Changi Airport’s website or use the iChangi mobile app. Please check with the airlines directly to confirm if the flights are still operating.
  • Before booking the flight, please check whether the airline has any requirements for boarding (e.g. pre-departure COVID-19 test) and ensure your workers comply with them. Otherwise, they may not be allowed to board.

When to cancel the Work Permit

Depending on which comes first, you must cancel the Work Permit:

How to cancel

 
  1. Log in to WP Online to cancel the Work Permit.
  2. Print the Special Pass and give it to the worker. The Special Pass allows the worker to stay in Singapore before leaving.
  3. The worker needs to show the Special Pass and a valid passport to the immigration officer when leaving Singapore.
If you need the worker to work only for a short period beyond the Work Permit expiry date, you can request for a short extension of the permit.

You must ensure the worker leaves as scheduled. For non-Malaysians, the security bond will usually be discharged 1 week after the worker's departure, and other conditions are met.

 
  1. Log in to WP Online to cancel the Work Permit.
  2. Choose the cancellation reason "Worker has already left Singapore".

The security bond will be discharged within 2 weeks after we have verified that the worker has left Singapore.

After cancelling

Once the Work Permit is cancelled, the worker cannot work, even while waiting to leave Singapore.

Levy will be charged until 1 day before the cancellation.

Once the Work Permit is cancelled, please cut the card in half and discard it to prevent misuse.