Our services centres are open for customers with appointments. Please use our online services (e.g. eServices, web chat, website) or make an appointment if you’re unable to use our digital services. Find out what are the current work pass requirements.
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Cancel a Work Permit

You must cancel a Work Permit if your worker no longer works for you or when the Work Permit expires. Please cut the cancelled Work Permit card in half and discard it to prevent misuse.  

Please follow these steps to send your worker home and cancel the Work Permit.

At a glance

When to cancel

Depending on which comes first, you must cancel the Work Permit:

Who can cancel Employer or appointed employment agent (EA).
How long it takes Within 3 working days.
When levy stops 1 day before cancellation.

Note: If your worker has left Singapore and will not return to work for you, you must cancel the Work Permit within 1 week from the departure date.

Before cancelling

You need to:

  1. Give reasonable notice of the worker’s repatriation.
  2. Seek tax clearance from the Inland Revenue Authority of Singapore (IRAS).
  3. Settle all outstanding employment issues that your worker may raise, including salary payment.
  4. Ensure your worker has a valid passport.
  5. Buy a direct air ticket to the international airport in the worker’s home country, nearest to the hometown:
    • You must pay for the air ticket and it must include check-in luggage.
    • The departure date must be within 2 weeks from the cancellation.
If there are no direct flights, you and your worker should discuss and agree on the following before buying the air ticket:

  • The transit arrangement, such as connecting flights and layover hours.
  • The amount of allowance to sustain your worker during the transit.

  • For an overview of scheduled flights, you can visit Changi Airport’s website or use the iChangi mobile app. Please check with the airlines directly to confirm if the flights are still operating.
  • Before booking the flight, please check whether the airline has any requirements for boarding (e.g. pre-departure COVID-19 test) and ensure your workers comply with them. Otherwise, they may not be allowed to board.

When to cancel

Depending on which comes first, you must cancel the Work Permit:

How to cancel

To cancel the Work Permit:

  1. Log in to WP Online and cancel the Work Permit.
  2. Print the Special Pass. The Special Pass allows the worker to stay in Singapore before leaving.
  3. Give the Special Pass to the worker. They need to show the Special Pass and valid passport to the immigration officer when leaving Singapore.
If you need the worker to work only for a short period beyond the Work Permit expiry date, you can request for a short extension of the permit.

You must ensure the worker leaves as scheduled. For non-Malaysians, the security bond will usually be discharged 1 week after the worker's departure, and other conditions are met.

To cancel the Work Permit:

  1. Log in to WP Online and cancel the Work Permit.
  2. Choose the cancellation reason "Worker has already left Singapore".

The security bond will be discharged within 2 weeks after we have verified that the worker has left Singapore.

After cancelling

Once the Work Permit is cancelled, the worker cannot work, even while waiting to leave Singapore.

Levy will be charged until 1 day before the cancellation.

  • If you need more time to send your workers home (e.g. unable to get flights or they are on Stay-Home Notice), you can request to extend their stay in Singapore. Please submit your request within 1 week before the worker's Special Pass expires.   
  • Once the Work Permit is cancelled, please cut the card in half and discard it to prevent misuse.

    As we need time to change the instructions in our eServices, pass cards and letters, please ignore any instructions to return the card. Please bear with us while we work on this.