Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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Appeal for renewal of a Work Permit

You can make an appeal if a Work Permit is not eligible for renewal and you would like to continue employing the worker.

Before submitting an appeal, log in to WP Online to see why we were unable to renew the Work Permit.

If your worker is a basic-skilled worker in the construction sector, you won’t be able to renew his permit if he has reached the maximum period of employment (14 years).

For such cases, if you wish to continue employing him, you can consider upgrading him to a higher-skilled worker.

How to appeal

Submit your appeal and supporting documents, if any.

Due to the high volume of appeals received during this period, it may take more than 3 weeks to process the appeal. We will inform you of the outcome by post as soon as it is available. 

Please submit your appeal early. Priority will not be given to a worker whose permit is expiring or has expired. There will be an overstaying fine if the worker does not have a valid pass to remain in Singapore.