You can sign up for a WP Online account if you are:
- A business owner. You must be a Singapore citizen, Singapore permanent resident or an EntrePass holder.
- An employee of a registered business. You must be a Singapore citizen or Singapore permanent resident.
- A foreign employee of a registered business. You must hold an Employment Pass, Personalised Employment Pass (PEP), or S Pass.
To sign up for an account, you’ll need:
How to sign up
To sign up for an account:
- Log in to Work Pass Account Registration (WPAR) using your SingPass.
- Follow the instructions on the screen.
- If your application is approved, we will post a one-time PIN to your address within 7 working days after the approval.
- Use this PIN to activate the account.
- For shipyards, complete the Declaration for EP Online / WP Online User Agreement. You can submit the form by iSubmit – choose option 3: EP Online & WP Online Accounts Administration.
- During registration, an administrator (admin user) has to be appointed, and this person should preferably be the business owner, a director or a senior employee.
- The administrator can add another administrator (total 2) and up to 4 users. Having a second administrator is advisable to minimise disruption should one administrator leave your organisation or is not available.
You can apply for a WP Online account as an employment agency to transact for your clients.
How to sign up
To sign up for an account:
- Download and complete the forms, and submit them to us:
| For these |
Submit using |
- Form – Apply for or manage EP Online / WP Online access
- Form – EP Online / WP Online terms and conditions acknowledgment, signed by your key appointment holder (KAH)
- Copy of your KAH’s NRIC (front and back)
|
iSubmit
Choose option 3 for request type.
|
- Form – Interbank GIRO application
(Only if you wish to pay the work pass administrative fees by GIRO)
|
Post to:
E-Payment & Admin Fee Management
Work Pass Division
Ministry of Manpower
18 Havelock Road
Singapore 059764
|
- If your application is approved, we will post a one-time PIN to your address 7 working days after the submission date.
- Use this PIN to activate the account.
- The administrator must be a registered KAH or EA personnel.
- The administrator can add another administrator (total 2) and up to 4 users. Having a second administrator is advisable to minimise disruptions should one administrator leave your organisation or is not available.
Your CorpPass admin user or sub-admin user must:
- Log in to CorpPass account.
- Go to the e-Service Access tab.
- Choose Work Permit Online (WPOL) as one of your company’s eServices.
- Assign Work Permit Online (WPOL) eService to the WP Online administrators and users.
It is likely that you are not an existing WP Online administrator or user. You need to sign up for a WP Online account.
Not all CorpPass users are granted access to WP Online. We perform additional checks on the administrators and users of WP Online accounts to ensure that only eligible persons can perform work pass transactions.
If you are an existing WP Online user, you can get your CorpPass administrator to assign WP Online access to you.
Before checking, you must ensure that you’ve been appointed as an administrator or user of the WP Online account.
To check:
- Log in to your CorpPass account.
- Go to assigned eServices tab. You should see Work Permit Online (WPOL) listed as one of your assigned eServices.
If Work Permit Online (WPOL) is not listed as one of your assigned e-Services, please ask your CorpPass admin user or sub-admin user to assign the eService to you.
You can use the following web browsers:
- Internet Explorer 11 (recommended)
- Firefox version 24 or higher
- Chrome version 30 or higher
- Safari version 7 or higher
For details on technical requirements, read the recommended PC configuration and technical guidelines.
You can perform the following transactions using WP Online:
- Apply for a Work Permit (except FDW work permit)
- Issue a Work Permit (except FDW work permit)
- Renew a Work Permit (except FDW work permit)
- Cancel a Work Permit (except FDW work permit)
- Reinstate a Work Permit (except FDW work permit)
- Apply to replace a Work Permit card
Note:
- Employment agencies who wish to apply or ask for an FDW Work Permit to be issued, renew, cancel, extend or reinstate an FDW work permit should perform Work Permit transactions for domestic helpers instead of WPOL.
- Resident and common contractors in the ship-building or ship-repairing industry cannot apply for or get a Work Permit issued. They must approach their shipyard for these transactions.
You can pay using eNets Credit, eNets Debit or InterBank GIRO.
It may take some time to process your payment.
If you did not receive a confirmation of your transaction within 30 minutes, please perform the transaction again.
MOM will only consider providing a refund if there was a payment error caused by us.
If you’ve any queries on payment errors, please contact us at 6438 5122.
To pay the work pass administrative fees using GIRO:
- Print the GIRO form.
- Complete Part 1 of the form.
- Post the original completed form to:
E-Payment & Admin Fee Management
Work Pass Division
18 Havelock Road
Singapore 059764
- We will inform you of the outcome by post in 4 weeks. Before your request is approved, you need to pay the fees using eNets Credit or Debit.
GIRO deductions will take place on the 17th of the following month, or the next working day if the 17th is a weekend or public holiday.
To change or appoint another administrator or user, log in to your WP Online account and go to Manage User Account. It will take 3 working days to process your request.
If your WP Online account administrator has left the organisation, submit the appropriate form to us:
To close your account, submit the appropriate form to us: