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Service is online

24 hours


  • You don’t need to endorse forms using your company stamp. If the form still has the company stamp section, please ignore it.

Upgrading of eService

We are upgrading this eService in phases:

Transactions Availability
Apply, Enquire and Cancel
  • Every day, except 3am to 4am
Renew and Issue
  • Every day, except 3am to 4am
Remaining services
  • Monday to Saturday: 8am to 10pm
  • Except public holidays

Sign up for an account - business employersShow

You can sign up for a WP Online account if you are:

  • A business owner. You must be a Singapore citizen, Singapore permanent resident or an EntrePass holder.
  • An employee of a registered business. You must be a Singapore citizen or Singapore permanent resident.
  • A foreign employee of a registered business. You must hold an Employment Pass, Personalised Employment Pass (PEP), or S Pass.

To sign up for an account, you’ll need:

How to sign up

To sign up for an account:

  1. Log in to Work Pass Account Registration (WPAR) using your SingPass.
  2. Follow the instructions on the screen.
  3. After 5 working days, you can check your application status.

Sign up for an account - employment agenciesShow

You can apply for a WP Online account as an employment agency to transact for your clients.

How to sign up

To sign up for an account:

  1. Read and understand the EP Online / WP Online terms and conditions.
  2. Sign up for WP Online account, and provide your key appointment holder’s NRIC.
  3. To pay by GIRO, complete the GIRO application form and post it to:

    E-Payment & Admin Fee Management
    Work Pass Division
    Ministry of Manpower
    18 Havelock Road
    Singapore 059764.

  4. After 7 working days, you can log in to your account.
  • The administrator must be a registered KAH or EA personnel.
  • The administrator can add another administrator (total 2) and up to 4 users. Having a second administrator is advisable to minimise disruptions should one administrator leave your organisation or is not available.

Allow existing WP Online users to login with CorpPassShow

Your CorpPass admin user or sub-admin user must:

  1. Log in to CorpPass account.
  2. Go to the e-Service Access tab.
  3. Choose Work Permit Online (WPOL) as one of your company’s eServices.
  4. Assign Work Permit Online (WPOL) eService to the WP Online administrators and users.

I already have a CorpPass account. Why can't I log in to WP Online?Show

It is likely that you are not an existing WP Online administrator or user. You need to sign up for a WP Online account.

If you are an existing WP Online user, you can get your CorpPass administrator to assign WP Online access to you.

Not all CorpPass users are granted access to WP Online. We perform additional checks on the administrators and users of WP Online accounts to ensure that only eligible persons can perform work pass transactions.

Check if you can access WP Online using CorpPassShow

Before checking, you must ensure that you’ve been appointed as an administrator or user of the WP Online account.

To check:

  1. Log in to your CorpPass account.
  2. Go to assigned eServices tab. You should see Work Permit Online (WPOL) listed as one of your assigned eServices.

If Work Permit Online (WPOL) is not listed as one of your assigned e-Services, please ask your CorpPass admin user or sub-admin user to assign the eService to you.

What are the browser requirements?Show

You can use the following web browsers:

  • Internet Explorer 11 (recommended)
  • Firefox version 24 or higher
  • Chrome version 30 or higher
  • Safari version 7 or higher

For details on technical requirements, read the recommended PC configuration and technical guidelines.

What transactions I can do in WP Online?Show

You can perform the following transactions using WP Online:

  • Apply for a Work Permit (except FDW work permit)
  • Issue a Work Permit (except FDW work permit)
  • Renew a Work Permit (except FDW work permit)
  • Cancel a Work Permit (except FDW work permit)
  • Reinstate a Work Permit (except FDW work permit)
  • Apply to replace a Work Permit card


  • Employment agencies who wish to apply or ask for an FDW Work Permit to be issued, renew, cancel, extend or reinstate an FDW work permit should perform Work Permit transactions for domestic helpers instead of WPOL.
  • Resident and common contractors in the ship-building or ship-repairing industry cannot apply for or get a Work Permit issued. They must approach their shipyard for these transactions.

What payment methods can I use?Show

You can pay with:

  • VISA
  • MasterCard
  • Internet Direct Debit
  • GIRO

I am not sure if my payment was successful. What should I do?Show

To check check if your payment was successful:

  1. Log in to WP Online.
  2. Use the “Enquire” function and choose “Payment Status”.
  3. Choose the transaction type.

The payment status shown should be “Paid”.

If payment status is “Failed”, you will need to re-submit the transaction and make payment again.

Can I request for a refund of the admin fee?Show

MOM does not refund admin fees.

Admin fees are used to recover the cost of providing services to you, e.g. processing work pass applications.

However, if multiple payments were made due to MOM's error, we will give a refund for the extra payments.

How do I pay admin fees through GIROShow

To pay the work pass administrative fees using GIRO:

  1. Print the GIRO form.
  2. Complete Part 1 of the form.
  3. Post the original completed form to:

    E-Payment & Admin Fee Management
    Ministry of Manpower
    Work Pass Division
    18 Havelock Road
    Singapore 059764

You will receive the outcome by post in. It may take 4 weeks or more, depending on your bank. While GIRO payment is being set up, you need to pay your fees using available methods.

Once GIRO payment is set up, deductions will take place on the 17th of the following month (or the next working day if the 17th falls on a weekend or public holiday). Make sure you have enough funds for the GIRO deduction.

How do I change administrators or users?Show

To change or appoint another administrator or user, log in to your WP Online account and go to Manage User Account. It will take 3 working days to process your request.

If your WP Online account administrator has left the organisation, you can request to change administrator.

How do I close my WP Online account?Show