You need to ensure the foreigner complies with the latest travel requirements before they arrive.
When: For dependants of:
- Employment Pass (EP) holders, within 6 months of in-principle approval (IPA).
- S Pass holders, within 2 months of IPA.
Processing time: Immediate
The foreigner must be in Singapore when you carry out these steps to get the pass issued:
- Log in to EP eService and provide the required information and documents.
- Pay the fees using GIRO, Visa, Mastercard or Amex:
- Once the pass is issued, the foreigner and you will both receive the notification letter by email.
The notification letter:
- Allows the foreigner to travel in and out of Singapore while waiting for the pass card.
- States if the foreigner needs to have their fingerprints and photo taken for the card registration.
- Is valid for 1 month from the date of issue. If the foreigner needs more time to complete the card registration procedures, you can request to extend the validity of the notification letter:
What you’ll need
You will need the following information to get the pass issued:
- Foreigner’s passport details
- Foreigner’s Singapore contact details
- Foreigner’s current Short-Term Visit Pass (STVP) or immigration pass details
- Foreigner’s Singapore residential address
- Singapore residential or office address to receive the foreigner’s card
- Details of up to 3 authorised recipients to receive the card (their mobile number and NRIC number / FIN / passport number)
You may also need to upload PDF copies of these documents:
- Foreigner’s passport page showing the date of arrival in Singapore
- Completed medical examination form or medical declaration form
- Completed declaration form (attached to the foreigner’s IPA letter)
If you need more time to get the pass issued as the foreigners are waiting for their medical results, you can extend their STVP. Submit this request within 1 week before the STVP expires and upload the doctor's memo stating the medical results collection date.
If the STVP expires on 10 February, please only submit the request from 3 February.
When: For EP dependants, within 2 weeks; for S Pass dependants, within 1 week
Check the notification letter for whether the foreigner needs to register fingerprints and photo.
For registration, you must make an appointment for the foreigner to visit the relevant services centre:
The foreigner should bring along these documents for the appointment:
- Original passport
- Appointment letter
- Notification letter
When: Within 5 working days after registration or document verification
We will deliver the card to the given address within 5 working days after the foreigner registers and gets documents verified.
If the foreigner does not need to register, we will deliver the card within 5 working days after checking the documents.
The authorised recipients will get an SMS or email with the delivery details at least 1 working day before the delivery.
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If card delivery fails
After two unsuccessful deliveries, you’ll have to collect the card at the relevant MOM centre:
The foreigner or an authorised person can collect it 3 working days after the second attempted delivery. They don’t need an appointment.
Bring along these documents for card collection:
- Candidate’s original passport
- Notification letter
If you authorise someone to collect it on your behalf, make sure they bring these along:
- An authorisation letter from the employer
- NRIC or passport for verification