You must cancel a Long Term Visit Pass if the family member no longer needs the pass. You must also return the cancelled pass card.
At a glance
When to cancel
You must cancel a Long Term Visit Pass (LTVP) in these situations:
- The main pass holder has become a Singapore permanent resident.
- Long Term Visit Pass holder intends to leave Singapore and reside elsewhere.
Note: If you are cancelling the main pass, the LTVP will be cancelled at the same time.
Who can cancel
Employer or appointed employment agent (EA).
Note: Personalised Employment Pass holders can cancel their family members’ LTVPs. They can also get an authorised EA to cancel it.
How long it takes
Cancellation is immediate.
- If the LTVP holder has left Singapore permanently, you must cancel the pass within one week from the LTVP holder's departure date.
- When the LTVP is cancelled, any related Letter of Consent or Work Permit will also be cancelled.
- You must buy an air ticket to send the LTVP holder to the international airport in the home country, nearest to the hometown, unless the LTVP holder agrees in writing to bear the cost.
How to cancel
To cancel the pass:
- Log in to EP Online and cancel the pass. Cancellation is immediate and a 30-day Short Term Visit Pass will be generated for the pass holder if the pass holder is still in Singapore.
- Give the STVP to the pass holder. They need to show the STVP and valid passport to the immigration officer when leaving Singapore.
To cancel the pass, log in to EP Online and cancel it.
Return the card
You must return the original pass card within 1 week from cancellation by posting it to Work Pass Division, Ministry of Manpower, 18 Havelock Road, Singapore 059764. You can use EP Online's "card return" function to tell us why you are unable to return the card.