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Long-Term Visit Pass: notify MOM

If you hold a Long-Term Visit Pass, find out how to notify MOM of changes, including updates to residential address and passport details.

Change in residential address or contact details

Who does this: Sponsoring company or main work pass holder

  1. Log in to EP eService to update the residential address or contact details (e.g. mobile number) within 5 days of any changes. The update is immediate.
  2. Print the acknowledgment page and hand it over to the pass holder for safekeeping together with the pass card.

Change in personal particulars

Who does this: Sponsoring company or main work pass holder

You need to inform us of changes in your personal particulars such as passport number, name or marital status.

You can update the passport number and expiry date instantly using EP eService. Written requests to update these two details will no longer be accepted.

To change the following particulars, you will need to submit your request and upload the relevant supporting documents.

To change Supporting documents
Name
  • Pass holder’s passport
  • Documents to verify the change in name, e.g. deed poll, marriage certificate
Nationality/Citizenship
  • Pass holder’s passport
Date of birth
  • Pass holder’s passport
  • Birth certificate showing date of birth, country/region of birth and country/region of origin
Marital status
  • Pass holder’s passport
  • Documents to show the change in marital status, e.g. Marriage certificate or divorce papers
Sex
  • Pass holder’s passport
Country/Region of birth or origin
  • Pass holder’s passport
  • Birth certificate showing date of birth, country/region of birth and country/region of origin
Malaysian ID details
  • Pass holder’s passport
  • Front and back copy of Malaysian identity card

Your request will be processed within 7 working days and the outcome will be posted to you.

We will inform ICA of the changes to passport details. If you wish to clear immigration using the automated gates at the checkpoints, you can do so after 4 working days from the update.