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Employment Pass: notify MOM

If you’re an EP holder or employer, find out when and how to notify MOM of changes, including updates to company name and address, occupation, salary and residential address.

You will need to notify MOM in these situations:

Change in pass holder's salaryShow

Who does this: Employer

As an employer, you must notify us if you lower or raise a pass holder’s salary.

If you lower the salary

Before you consider lowering the salary, you should use the EP / S Pass self-assessment tool to determine if the pass holder still qualifies for an EP at a lower salary.

If the pass holder continues to qualify for the work pass, you can submit the request through EP Online.

You need to submit the request 1 month before the date you intend to lower the salary.

If you don’t have an EP Online account, you can submit a request.

If you raise the salary

You don’t need to inform us immediately unless you are applying for dependant privileges.

Instead, you can indicate the change in salary when you renew the EP.

Applying for dependant privileges

If you are raising the salary in order to apply for dependant privileges, you need to submit a request and upload the following documents:

  • Pass holder’s itemised payslips for past 3 months.
  • A clear copy of the pass holder's latest IRAS statement.

Change in company's name or financial informationShow

Who does this: Employer

Update company's name or paid-up capital

You can update your company's name or paid-up capital online.

Update company turnover

To update your company turnover, log in to EP Online.

Note: These updates only apply if there is no change in legal entity or registration number.

If your company has a CPF account, you should also inform the Central Provident Fund (CPF) Board on the name change.

Change in company addressShow

Who does this: Employer

You can update your company address using EP Online. This will ensure that you continue to receive important messages and correspondences from us.

If you have a CPF account, you should also update the Central Provident Fund (CPF) Board about the change.

Change in business entityShow

Who does this: Employer

You need to inform us if your company is undergoing the following types of changes that will result in the change in the CPF submission numbers:

  • Changing to another type of business entity (e.g. from a sole proprietorship to a private limited company), where at least one of the directors, partners or sole proprietor will move to the new entity.
  • Undergoing full merger, acquisition or amalgamation of entities.
  • Renewing a business registration with a different ACRA number while keeping the company name

How to apply

To update your business entity:

  1. Declare your Business Activity for the new business entity (with a new CPF submission number).
  2. Complete the Request Form for Change of Business Entity.
  3. Submit a scanned copy of the form using iSubmit. Under Request Type, choose option 6.

Your request will be processed within 14 working days.

Upon approval:

  • There will be a one-time transfer of all your Employment Pass holders to the new business entity.
  • Your old business entity will no longer be able to apply for work passes.

Who does this: Current employer

An Employment Pass holder can be transferred to a related company (e.g. subsidiary or parent company). You can get this done by following the steps below.

  1. Get the related company to apply for a new Employment Pass for the employee. The related company dooesn’t need to advertise on Jobs Bank beforehand.
  2. Cancel the existing Employment Pass when the employment ends. Cancellation must be done before the new employer requests to issue the new Employment Pass.
If you are transferring Employment Pass holders because two companies are undergoing full merger, acquisition or amalgamation, you should change your business entity instead.

Change in pass holder's occupationShow

Who does this: Employer

If you need to update a pass holder's occupation, write a request on your company letterhead and submit it using iSubmit. Under Request Type, choose option 1.

The letter should include:

  • Signatures of both you and the pass holder.
  • The pass holder’s new duties.
  • The pass holder’s new occupation. Use the closest match from the A-Z list of standard occupations: A-I, J-R, S-Z

If the request is approved, your company will receive an approval letter. The pass holder needs to carry the approval letter until the pass is renewed and gets a new pass card.

If a pass holder goes missingShow

Who does this: Employer

You must make a missing person police report and cancel the Employment Pass within 1 week of knowing that the pass holder is missing.

Change in pass holder's residential addressShow

Who does this: Employer or pass holder

As a pass holder, you must update us within 2 weeks of changing your home address, or you may be penalised.

Log in to EP Online to update the address. From 14 Sep 2018, your address must meet the housing requirements before you can get it updated.

Print the acknowledgment page and keep it with your pass card.

Your employer can also update on your behalf.

Change in pass holder's personal particularsShow

Who does this: Employer or pass holder

You need to inform us of changes in personal particulars such as passport number, name or marital status.

You can update the passport number and expiry date instantly using EP Online. Written requests to update these two details will no longer be accepted.

To change the following particulars, you will need to submit your request and upload the relevant supporting documents.

To change Supporting documents
Name
  • Pass holder’s passport
  • Documents to verify the change in name, e.g. deed poll, marriage certificate
Nationality
  • Pass holder’s passport
Date of birth
  • Pass holder’s passport
  • Birth certificate showing date of birth, country of birth and country of origin
Marital status
  • Pass holder’s passport
  • Documents to show the change in marital status, e.g. Marriage certificate or divorce papers
Gender
  • Pass holder’s passport
Country of birth or orgin
  • Pass holder’s passport
  • Birth certificate showing date of birth, country of birth and country of origin
Malaysian ID details
  • Pass holder’s passport
  • Front and back copy of Malaysian identity card

Your request will be processed within 7 working days and the outcome will be posted to you.

We will inform ICA about the changes to passport details. If the pass holder wishes to clear immigration using the automated gates at the checkpoints, they can do so after 4 working days from the update.

Provide a reference for your pass holderShow

You can be a reference for your pass holder’s conduct, character, work attitude or performance.

To provide a reference:

  1. Prepare a soft copy letter with your company letterhead. Include the following information in the letter:
    • Pass holder’s name and FIN
    • Your name, signature, phone number and email
    • Your NRIC or FIN
    • Your job title or position in the company
  2. Submit the letter to us. State “Reference for Pass holder” in the message:

We will:

  • Inform anyone who applies for a work pass for your ex-work pass holder that we have received feedback.
  • Release your contact details so that they can find out more, if they wish to do so.

The employer can choose to hire the foreigner even if they receive negative feedback. We will only ban foreigners from employment if they are charged and found guilty of an offence under Singapore law.

Last Updated: 1 September 2019