Processing time: 1 working day for interim approval
To submit an application:
- Log in to fill out the application.
- Pay $35 for each application. You can pay by GIRO, Visa or Mastercard.
- On the next working day, check the status in WP Online. If the status is Pending Documents, you can continue with your application.
- Print the interim approval letter.
- Within 10 days, submit scanned copies of the required documents using our online form.
- You can check the status of your application after 3 weeks.
- View the outcome online. If your application is approved, you need to log in to WP Online to print:
Make sure the worker’s IPA particulars matches their passport details. If you make an error, such as wrong spelling of name, you will need to
correct the error, or the worker will be denied entry into Singapore.
Before worker's arrival
| Role |
Responsibilities |
| Employer |
- Buy a security bond for non-Malaysian workers.
- Ensure your insurer sends us the security bond details. It takes up to 3 working days.
- The security bond must take effect when the workers arrive. Otherwise, they will be refused entry into Singapore, and you will have to pay to send them home immediately.
- Buy the following for your worker: Medical insurance and work injury compensation insurance (if applicable).
|
| Worker |
- Print their in-principle approval (IPA) letter.
- Ensure that they comply with the latest travel requirements.
- Show their IPA letter to the immigration officer when arriving in Singapore.
|
Upon worker's arrival
Print and complete the Security Bond form.
- For sole proprietorships and partnerships, the form should be signed by the sole proprietor or partner.
- For private limited companies, it should be signed by a directors who is registered with ACRA. If the director wishes to appoint an employee to sign the form, he must provide a written authorisation to MOM.
Processing time: Immediate
You need to get the Training Work Permit issued within this timeframe:
| If the worker is |
Issue the pass |
| A Malaysian |
- Within 2 weeks of arrival
- Before the date stated in the in-principle approval letter
|
| From any other source |
Within 2 weeks of arrival |
The worker must be in Singapore when you carry out these steps to get the pass issued:
- Log in to Work Permit eService on myMOM Portal and provide the required information and documents.
- Pay $35 for each Work Permit issued. You can pay by GIRO, Visa or Mastercard.
- Once the Work Permit is issued, you will receive the notification letter by email. Print the letter and give it to the worker. The notification letter is valid for 1 month from the date of issue and:
- Allows the worker to start work and travel in and out of Singapore while waiting for the Work Permit card.
- States if registration of fingerprints and photo is required.
What you'll need
You will need the following information to get the pass issued:
- Worker’s passport details
- Worker’s Singapore contact details
- Worker’s Singapore residential address, which must meet the housing requirements
- Singapore residential or office address to receive the candidate’s card
- Details of up to 3 authorised recipients to receive the card (their mobile number and NRIC number, FIN or passport number)
You may also need to upload PDF copies of these documents:
- Worker’s travel document
- Worker’s immigration document (e.g., Electronic Visit Pass or Special Pass)
- Signed and completed Work Permit declaration form. The employer’s declaration of the form should be signed by an authorised human resource personnel, or an employee holding at least a managerial position.
- Completed Security Bond form (if required)
When: Within 1 week days after pass is issued (if required)
Check the notification letter for whether the worker needs to register at MOM Services Centre – Hall C. If it is required, the worker needs to register within 1 week of issuing the Work Permit.
You must make an appointment for the worker to register.
For the appointment, the worker should bring:
- Original passport
- Appointment letter
- Notification letter
- Their mobile phone (with local mobile number) with both Singpass and SGWorkPass apps downloaded
During registration, we will capture the candidate's fingerprints, take their photo and register them for a Singpass account which allows them to access their digital work pass in SGWorkPass app.
When: On the day of card registration
After they are registered for a Singpass account, guide your worker to:
- Download SGWorkPass (if they have not done so yet)
- Log into the app with their Singpass
- View their digital work pass and employment information
SGWorkPass app allows them easy and secure access to their digital work pass. They can check their status, expiry date and procure services earlier, without having to wait for delivery of their physical work pass cards.
If your worker is not required to report to MOMSC for card registration, please guide them in setting up their digital work pass.
When: Within 5 working days after registration or document verification
We will deliver the Work Permit card to the address given within 5 working days after the worker registers and gets documents verified. For workers who do not need to register, we will deliver the card within 5 working days after verifying their documents.
Guide your worker in setting up their
SGWorkPass app to view their digital work pass and employment information.
The authorised recipients will get an SMS or email with the delivery details at least 1 working day before delivery.
When collecting the card, you will need to show these documents for identification:
| Person receiving the card |
Required documents |
| Worker |
Passport or digital work pass |
| Authorised person |
NRIC, FIN or passport |
If you do not receive the card within 5 working days, check if you have uploaded the correct documents.
You can also check your card delivery status using WP Online.
If card delivery fails
After unsuccessful deliveries, you’ll have to collect the card at the service desk of MOM Services Centre – Hall C.
You or an authorised person can collect the card 3 working days after the second attempted delivery. You don’t need an appointment for collection.
Bring along these documents for card collection:
- Worker’s original passport or digital work pass
- Notification letter
If you authorise someone to collect it on your behalf, make sure they bring these along:
- An authorisation letter from the employer
- NRIC or passport for verification
- Worker’s original passport
- Notification letter