Processing time: 1 working day for interim approval
To submit an application:
- Log in to WP Online to fill out the application.
- Pay $35 for each application. You can pay by VISA, MasterCard or eNets Debit.
- On the next working day, check the status in WP Online. If the status is Pending Documents, you can continue with your application.
- Print the interim approval letter.
- Within 10 days, submit scanned copies of the required documents using our online form.
- You can check the status of your application after 3 weeks.
- View the outcome online. If your application is approved, you need to log in to WP Online to print:
Make sure the worker’s IPA particulars matches their passport details. If you make an error, such as wrong spelling of name, you will need to correct the error
, or the worker will be denied entry into Singapore.
You need to complete these steps to prepare for your workers' arrival in Singapore.
Before your workers arrive
- [For non-Malaysian CMP Work Permit holders on IPA] Book a slot at the Onboard centre for onboarding upon arrival.
- Buy a security bond for non-Malaysian workers.
- Ensure that your insurer sends us the security bond details. It takes up to 3 working days.
- The security bond must take effect when they arrive. Otherwise, they will be refused entry into Singapore and you will have to pay to send them home immediately.
- Buy medical insurance and work injury compensation insurance (if applicable) for them.
When your workers arrive
Print and complete the Security Bond form.
- For sole proprietorships and partnerships, the form should be signed by the sole proprietor or partner.
- For private limited companies, it should be signed by a directors who is registered with ACRA. If the director wishes to appoint an employee to sign the form, he must provide a written authorisation to MOM.
All non-Malaysian male Work Permit and Training Work Permit holders on IPA in the CMP sectors entering Singapore will complete a residential onboarding programme at the Onboard centre
for up to 4 days.
Processing time: Immediate
You need to get the Training Work Permit issued within this timeframe:
|If the worker is
||Issue the pass
- Within 2 weeks of arrival or 7 days of completing Stay-Home Notice
- Before the date stated in the in-principle approval letter
|From any other source
||Within 2 weeks of arrival or 7 days of completing Stay-Home Notice
To request for the Work Permit to be issued:
- Log in to WP Online to make the request.
You will need a delivery address and contact details for card delivery. You may also need to upload PDF copies of these documents:
- Personal particulars page of the worker’s current passport (include pages that have amendments).
- Disembarkation / Embarkation card.
- Completed security bond form.
- Completed Training Work Permit application form.
- Pay $35 for each Work Permit issued. You can pay by GIRO, or eNets credit or debit.
- After the Work Permit is issued, print the notification letter.
The notification letter:
- Is valid for 1 month from the date of issue. Request to extend the validity if you have a change of travel plans.
- Should be given to the foreign worker. It allows them to travel in and out of Singapore while waiting for the Work Permit card.
- States if the worker needs to report to MOM Services Centre – Hall C to register fingerprints and photo.
When: Within 1 week days after pass is issued (if required)
Check the notification letter for whether the worker needs to register at MOM Services Centre – Hall C. If it is required, the worker needs to register within 1 week of issuing the Work Permit.
You must make an appointment for the worker to register.
For the appointment, the worker should bring:
- Original passport
- Appointment letter
- Notification letter
When: Within 5 working days after registration or document verification
We will deliver the Work Permit card to the address given within 5 working days after the worker registers and gets documents verified.
For workers who do not need to register, we will deliver the card within 5 working days after verifying their documents.
The authorised recipients will get an SMS or email with the delivery details at least 1 working day before delivery.
You can also check your card delivery status using WP Online.
to scan QR code on your new card
to check status, expiry date and more.
If card delivery fails
After unsuccessful deliveries, you’ll have to collect the card at the service desk of MOM Services Centre – Hall C.
You or an authorised person can collect the card 3 working days after the second attempted delivery. You don’t need an appointment for collection.
Bring along these documents for card collection:
- Candidate’s original passport
- Notification letter
If you authorise someone to collect it on your behalf, make sure they bring these along:
- An authorisation letter from the employer
- NRIC or passport for verification