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Cancel a Training Work Permit

You must cancel a Training Work Permit if the worker's training has ended or when the permit expires. Once cancelled, please cut the Work Permit card in half and discard it to prevent misuse.  

At a glance

When to cancel Depending on which comes first, you must cancel the Training Work Permit:
  • Within 1 week after the last day of training.
    OR
  • 1 day after the Training Work Permit expires.
Who can cancel Employer or appointed employment agent (EA).
How long it takes Within 3 working days.
When levy stops 1 day before cancellation.

Note: If your worker has left Singapore and will not return to work for you, you must cancel the Training Work Permit within 1 week from the departure date.

Before cancelling

You need to:

  1. Give reasonable notice of the worker’s repatriation.
  2. Settle all outstanding employment issues that your worker may raise, including salary payment.
  3. Ensure your worker has a valid passport.
  4. Buy an air ticket to your worker’s home country and pay for the transport to their hometown: 
    • You must pay for the air ticket and it must include check-in luggage.
    • The departure date must be within 2 weeks from the cancellation.
    • To avoid disputes, please get the worker to acknowledge the transport payment by your company in writing.

You and your worker should also discuss and agree on the following in writing before buying an air ticket:

  • Transit arrangement, such as connecting flights and layover hours
  • Allowance needed to sustain the worker during the transit

 

  • For an overview of scheduled flights, you can visit Changi Airport’s website or use the iChangi mobile app. Please check with the airlines directly to confirm if the flights are still operating.
  • Before booking the flight, please check whether the airline has any requirements for boarding (e.g. pre-departure COVID-19 test) and ensure your workers comply with them. Otherwise, they may not be allowed to board.  

When to cancel

Depending on which comes first, you must cancel the Training Work Permit:

  • Within 1 week after the last day of training.
    OR
  • 1 day after the Training Work Permit expires.

How to cancel

To cancel the Training Work Permit:

  1. Log in to WP Online and cancel the Training Work Permit.
  2. Print the Special Pass. The Special Pass allows the worker to stay in Singapore before leaving.
  3. Give the Special Pass to the worker. They need to show the Special Pass and valid passport to the immigration officer when leaving Singapore.

You must ensure the worker leaves as scheduled. For non-Malaysians, the security bond will usually be discharged 1 week after the worker’s departure, and other conditions are met.

To cancel the Training Work Permit:

  1. Log in to WP Online and cancel it.
  2. Choose the cancellation reason "Worker has already left Singapore".

The security bond will be discharged within 2 weeks after we have verified that the worker has left Singapore.

After cancelling

Once the Training Work Permit is cancelled, the worker cannot continue with the training, even while waiting to leave Singapore.

Levy will be charged until 1 day before the cancellation.

Once the Training Work Permit is cancelled, please cut the card in half and discard it to prevent misuse. 

As we need time to change the instructions in our eServices, pass cards and letters, please ignore any instructions to return the card. Please bear with us while we work on this.