Skip to main content
About us

Appeal against a rejected S Pass application

You have 3 months to appeal an unsuccessful S Pass application, but you should do so only if you can address the reasons for rejection.

We have tightened the criteria for the S Pass to raise the overall quality of our foreign workforce. Unfortunately, not every application will be successful.

You can check the rejection advisory in EP eService to view the reasons for rejection and advice on what to do next. If you applied manually, check the rejection letter.

When to appeal

You should only appeal if you can address the issues in your rejection advisory. There will be no change in the outcome unless there is new information in the appeal.

To help you make your decision:

  • Use the Self­-Assessment Tool (SAT) to get an idea of whether the applicant qualifies
  • Check the rejection advisory for the steps you need to take

You need to submit your appeal within 3 months of getting the rejection. If you miss this time period, you will have to submit a new application.

Who can appeal

Only the employer or the authorised third party who submitted the application can make enquiries or appeals. We will not entertain enquiries or appeals from the candidate, or anyone else.

Submit an appeal

When: Within 3 months of rejection

You can make an appeal through EP eService.

Include supporting documents and remarks only if they are required. Otherwise, it may result in a longer processing time.

Supporting documents are remarks are not needed if:

  • The candidate can now meet the qualifying salary.
  • The company is now able to have sufficient quota to hire the candidate.
  • Outstanding issues have been addressed, including correcting inconsistencies between the application qualification information and the verification proof, meeting job advertising requirements, and resolving any IRAS tax matters.

After making your appeal, you can log in to EP eService to:

  • Check the status of your appeal.
  • Print the outcome letter.

If you receive an email from MOM requesting for more documents, you can submit them using this online form.

How long it takes

85% of appeals are processed within 6 weeks. You can always log in to EP eService to check your appeal status.