We have tightened the criteria for the S Pass to raise the overall quality of our foreign workforce. Unfortunately, not every application will be successful.
You can check the rejection advisory in EP Online to view the reasons for rejection and advice on what to do next. If you applied manually, check the rejection letter.
When to appeal
You should only appeal if you can address the issues in your rejection advisory. There will be no change in the outcome unless there is new information in the appeal.
To help you make your decision:
- Use the Self-Assessment Tool (SAT) to get an idea of whether the applicant qualifies
- Check the rejection advisory for the steps you need to take
You need to submit your appeal within 3 months of getting the rejection. If you miss this time period, you will have to submit a new application.
Who can appeal
employer or the authorised third party who submitted the application can make enquiries or appeals. We will not entertain enquiries or appeals from the candidate, or anyone else.
Submit an appeal
When: Within 3 months of rejection
You can make an appeal through EP Online.
After making your appeal, you can log in to EP Online to:
- Check the status of your appeal.
- Print the outcome letter.
We will not be able to discuss appeal matters in person due to the high volume of appeals.
How long it takes
Appeals take at least 3 weeks, sometimes a little longer. You can always log in to EP Online to check your appeal status.