In view of the COVID-19 situation, there’s no need to visit MOM Services Centre for advisory and transaction services. If you’ve made an appointment with us, we will contact you instead. Our eServices, web chat and hotline remain available. We encourage customers to visit our website for the latest updates, including changes to our work pass services during the Circuit Breaker period.
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Information Systems and Technology Department

Information Systems and Technology Department (ISTD) is the trusted ICT partner to MOM departments. We lead and transform business and operations with innovative use of ICT.

Mission

To provide simple and easy to use digital services and content to our customers; deliver simple, flexible and cost effective solutions to MOM staff to enhance their productivity and effectiveness; and build an agile IT organisation that fosters teamwork and innovation.

ICT Strategy and Planning

We drive strategic ICT planning and develop future-ready digital capabilities to achieve MOM strategic outcomes.

We ensure optimal use of resources to deliver digital capabilities through robust architecture and strong governance.

ICT Management and Operations

We work with the IT industry to exploit technologies and provide innovative IT solutions to meet MOM’s business areas of citizenry engagement, customer service, business operations, regulatory enforcement and policy formulation.

ICT Talent Management

We develop the competencies of ICT professionals to be future-ready, and create an environment to allow them to have rewarding careers and make tangible contributions to MOM and Singapore.

ICT Leadership

We strive to be the best in class by adopting best practices and benchmarking against other leading IT organisations. We are leading the adoption of Agile and Digital Services transformation in Singapore government. We are the proud recipients of awards such as CIO Award, FutureGov and eGov Excellence awards.