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Cancel a Dependant's Pass

You must cancel a Dependant’s Pass if the family member no longer needs the pass. Please cut the cancelled pass card in half and discard it to prevent misuse.  

At a glance

When to cancel

You must cancel the Dependant’s Pass (DP) in these situations:

  • The main pass holder has become a Singapore permanent resident.
  • DP holder intends to leave Singapore and reside elsewhere.

Note: If you are cancelling the main pass, the DP will be cancelled at the same time.

Who can cancel

Employer or appointed employment agent (EA).

Note: Personalised Employment Pass holders can cancel their family members’ DP. They can also get an authorised EA to cancel it.

How long it takes Cancellation is immediate.

Note:

  • You must buy an air ticket to send the DP holder to the international airport in the home country, nearest to the hometown, unless the DP holder agrees in writing to bear the cost.
  • Follow these steps to send the DP holder home.
  • If you need more time to send the DP holders home (e.g. unable to get flights or they are on Stay-Home Notice), you can request to extend their stay in Singapore. Please submit your request within 1 week before the pass holder's Short-Term Visit Pass expires.
  • For an overview of scheduled flights, you can visit Changi Airport’s website or use the iChangi mobile app. Please check with the airlines directly to confirm if the flights are still operating.
  • Before booking the flight, please check whether the airline has any requirements for boarding (e.g. pre-departure COVID-19 test) and ensure the DP holders comply with them. Otherwise, they may not be allowed to board. 
  • If the DP holder has left Singapore permanently, you must cancel the pass within one week from the DP holder’s departure date.
  • When the DP is cancelled, any related Letter of Consent or Work Permit will also be cancelled.
  • Please cut the cancelled pass card in half and discard it to prevent misuse. 

    As we need time to change the instructions in our eServices, pass cards and letters, please ignore any instructions to return the card. Please bear with us while we work on this.

How to cancel

To cancel the pass:

  1. Log in to EP Online and cancel the pass. Cancellation is immediate and a 30-day Short Term Visit Pass will be generated for the pass holder if the pass holder is still in Singapore.
  2. Give the STVP to the pass holder. They need to show the STVP and valid passport to the immigration officer when leaving Singapore.

To cancel the pass, log in to EP Online and cancel it.