eServices

Appeal for a rejected EntrePass/Personalised Employment Pass (or a related Dependant's Pass/Long-Term Visit Pass) or a Work Holiday Pass

Estimated time to complete: 5 mins

Persons or EAs can appeal for the rejected pass types below:

• EntrePass
• Personalised Employment Pass
• Work Holiday Pass
• Dependant's Pass/Long-Term Visit Pass that is tied to an EntrePass/Personalised Employment Pass

https://form.gov.sg/60bf57b5f9b60d0011ab6c5d

Appeal to refund overstaying fines (For business employers or employment agents)

Estimated time to complete: 5 mins

Business employers or EAs can appeal to refund overstaying fines for their pass holders.

https://form.gov.sg/5c6be1b83b87480017625311

Make, change or cancel appointment

Estimated time to complete: 10 – 20 mins

Persons or organisations can make an appointment for services available at MOM Services Centre (MOMSC) or the Employment Pass Services Centre (EPSC). You can also view, change or cancel your appointment.

http://www.mom.gov.sg/eservices/services/make-an-appointment

Check work pass and application status

Estimated time to complete: 1 – 5 mins

Employers can check the status of a work pass application or the validity of a work pass. Work Permit holders can also check their salary information. No log in is required.

http://www.mom.gov.sg/eservices/services/check-work-pass-and-application-status

Employment Pass eService (formerly EP Online)

Estimated time to complete: 10 – 20 mins

Employers or EAs can:

• Submit an application for EP, S Pass, Dependant’s Pass, Long-Term Visit Pass or Letter of Consent
• Issue, renew or cancel a pass (all pass types, except Work Permit)

http://www.mom.gov.sg/eservices/services/employment-pass-eservice

Enquire about Employment Pass, S Pass or other passes matters

Estimated time to complete: 10 – 20 mins

Persons or organisations can enquire on Employment Pass, S Pass or other passes matters.

https://service2.mom.gov.sg/efeedback/?option=19

Extend notification letter validity, card registration period or change collection date for Employment Pass holders

Estimated time to complete: 5 mins

Persons or organisations can extend notification letter validity, card registration period or change collection date for Employment Pass holder.

https://form.gov.sg/5b6d4563ca1efb000f3b03a4

Manage Employment Pass eService and Work Permit Online account

Estimated time to complete: 10 mins

Business employers or employment agencies (EAs) can appoint a new administrator if their organisation has no active administrator or add a new administrator if their earlier request was rejected on myMOM Portal or Work Permit (WP) Online.

https://www.mom.gov.sg/wpd-manage-online-account

Request for more time to get the pass issued/renewed or send pass holder home

Estimated time to complete: 5 mins

Persons or organisations can request for more time to get the pass issued, renewed, or send their pass holder home.

http://www.mom.gov.sg/extend-stay

Request to amend application details after pass is approved (For PEP, EntrePass and WHP)

Estimated time to complete: 5 mins

Persons or EAs can request to amend application details after the pass is approved for:

• Personalised Employment Pass
• EntrePass
• Work Holiday Pass

https://form.gov.sg/619ef2624c2ca400125ae97b