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Appeal for a rejected EntrePass/Personalised Employment Pass (or a related Dependant's Pass/Long-Term Visit Pass) or a Work Holiday Pass

Estimated time to complete: 5 mins

Persons or EAs can appeal for the rejected pass types below:

  • EntrePass
  • Personalised Employment Pass
  • Work Holiday Pass
  • Dependant's Pass/Long-Term Visit Pass that is tied to an EntrePass/Personalised Employment Pass

Service is online

Appeal to refund overstaying fines (For business employers or employment agents)

Estimated time to complete: 5 mins

Business employers or EAs can appeal to refund overstaying fines for their pass holders.

Service is online

Apply, issue, renew or cancel a pass

Estimated time to complete: 10 – 20 mins

Employers or EAs can:

  • Submit an application for EP, S Pass, Dependant’s Pass, Long-Term Visit Pass or Letter of Consent
  • Issue or cancel a pass (all pass types, except Work Permit)
  • Renew EP or S Pass

Service is online

Check work pass and application status

Estimated time to complete: 1 – 5 mins

Employers can check the status of a work pass application or the validity of a work pass. Work Permit holders can also check their salary information. No log in is required.

Service is online

Request for more time to get the pass issued/renewed or send pass holder home

Estimated time to complete: 5 mins

Persons or organisations can request for more time to get the pass issued, renewed, or send their pass holder home.

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