Who does this: Sponsoring company, main pass holder or LTVP holder
Either party needs to update us within 5 days of changes to the residential address or mobile number. Otherwise, the LTVP holder may be penalised.
How to update:
- Log in to EP eService to update the address or mobile number. The update is immediate.
- Print the acknowledgement page and keep it with the LTVP card.
Who does this: Sponsoring company or main work pass holder
Changes to passport number and expiry date
You can update your passport number and expiry date instantly using EP eService. Written requests to update these two details will no longer be accepted.
If you wish to clear immigration using the automated gates at local checkpoints, you can do so 4 working days after making the update.
Changes to other particulars
Submit your request online, together with the required supporting documents.
| Personal particulars |
Supporting documents |
| Name |
- Pass holder’s passport
- Documents to verify the change in name, such as a deed poll or marriage certificate
|
| Nationality/Citizenship |
|
| Date of birth |
- Pass holder’s passport
- Birth certificate showing date of birth, country/region of birth and country/region of origin
|
| Marital status |
- Pass holder’s passport
- Documents to show the change in marital status, such as a marriage certificate
|
| Sex |
|
| Country/Region of birth or origin |
- Pass holder’s passport
- Birth certificate showing date of birth, country/region of birth and country/region of origin
|
| Malaysian ID details |
- Pass holder’s passport
- Front and back copy of Malaysian identity card
|
Your request will be processed within 7 working days. We will email you the outcome.