In view of the COVID-19 situation, there’s no need to visit MOM Services Centre for advisory and transaction services. If you’ve made an appointment with us, we will contact you instead. Our eServices, web chat and hotline remain available. We encourage customers to visit our website for the latest updates, including changes to our work pass services during the Circuit Breaker period.
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Abuse and ill-treatment of a foreign domestic worker

Employers will face severe penalties if they are convicted of abusing a foreign domestic worker (FDW).

We take allegations of abuse and ill-treatment of an FDW seriously, especially if they concern physical or sexual abuse.

If you suspect that an FDW is being abused or ill-treated, report the matter to the police.

Complaints of abuse are investigated by the police.

If convicted, employers will face severe penalties under the law. They and their spouses will also be permanently banned from employing another FDW.