Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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Cancel a Work Permit for confinement nanny

You must cancel your confinement nanny's Work Permit if she no longer works for you or when her Work Permit expires.

At a glance

When to cancel the Work Permit

Depending on which comes first, you must cancel the Work Permit:

  • Within 1 week after the last day of work.
    OR
  • 1 day after the Work Permit expires.
Who can cancel Employer or employment agent
How long it takes Cancellation is immediate
When levy stops 1 day before cancellation

Note:

  • You must settle all outstanding employment issues that the nanny may raise, including salary payment, before cancelling her Work Permit. 
  • Your nanny must leave Singapore before her visit pass expires.
  • If your nanny has left Singapore permanently, you must cancel the Work Permit within 1 week from her departure date.
  • For an overview of scheduled flights, you can visit Changi Airport’s website or use the iChangi mobile app. Please check with the airlines directly to confirm if the flights are still operating.
  • Additional step for employment agencies: Please get the employer’s authorisation using our FDW eService before you can perform any transactions for them. For more details, you can refer to our FAQs and infographic.

When to cancel the Work Permit

Depending on which comes first, you must cancel the Work Permit:

  • Within 1 week after her last day of work.
    OR
  • 1 day after her Work Permit expires.

How to cancel

 
  1. Log in to our FDW eService to cancel the Work Permit.
  2. Print the acknowledgement letter and give it to your nanny.
 
  1. Log in to our FDW eService to cancel the Work Permit.
  2. Choose the cancellation reason "My helper or I wish to end this employment or she has gone home and will not be returning".

After cancelling

Once the Work Permit is cancelled, the nanny cannot work, even while waiting to leave Singapore.

Levy will be charged until 1 day before the cancellation.