Employment agencies
Are employment agencies (EAs) allowed to charge foreign workers fees for work pass renewals?
As an EA personnel, can I take a CEI test which is different from my EA licence type?
Can a foreign worker get a refund of agency fees if their employment is terminated and their EA has shut down?
Can an employment agency under surveillance renew its licence?
Can I dispute or appeal against demerit points issued to my EA?
Can I list my residential address as my EA's operating or business address?
Can I take the CEI (KAH) test if I am not a key appointment holder?
Do I need to have an office to operate an employment agency?
Do I need to pay the full licence fees again if I change my EA licence type?
How can I provide feedback on an employment agency?
How do I reprint an employment agency licence?
How do I set up a branch office?
How is an EA's successful retention rate for MDWs measured?
How is the first six months of the MDW employment calculated?
How will an EA be informed about demerit points?
How will an EA know if a worker’s employment contract is terminated within 6 months?
How will foreign workers know how much they have to pay the Singapore employment agency (EA)?
I am an employment agent. Can I pro-rate the amount of fees to be refunded to the employer based on the period of termination within the first six months (e.g., refund 25% of the fees if the MDW is terminated within the first three months)?
I am an employment agent. Why do I need to ensure that it is stated in the service agreement signed with the employer if the MDW was hired as a caregiver for the household?
I am an EA. Why must I refund employers where the termination of the MDW's employment is beyond my control?
I am an MDW employer. Am I eligible for the refund if I initiated the termination of my MDW’s employment or if my MDW decided to quit?
I am an MDW employer. Why do I need to notify the EA before cancelling the MDW’s work permit in order to get a refund?
If I am a sleeping partner or investor in an EA, do I need to be certified and registered?
If I don't renew my EA licence after it expires, must I still terminate the licence?
If I submit a new banker's guarantee (BG) when renewing my EA licence, what will happen to my existing BG?
I took the CEI (KAH) test but failed. Can I then take CEI (Basic) test without taking the CEI course?
What component of a worker's salary does MOM base the fee cap on?
What happens if my employment agency's (EA) licence is suspended?
What measures are in place to ensure that EAs under surveillance don't continue to accept business?
What must be included in an employment agency's (EA) service agreement with a migrant domestic worker's (MDW) employer?
What will happen to an EA that performs prohibited activities while its licence is suspended?
When can an EA's licence be revoked?
When can I re-take the CEI test after completing the CEI course?
When would an employment agency be issued with demerit points?
Why allow a fee refund only if a worker's employment is terminated within 6 months? Why not allow it within 1 year or for the entire duration of the employment contract?
Why did MOM introduce the service fee refund policy?
Why did MOM remove the cap on fees that EAs can charge employers?
Why should I work with a licensed employment agency (EA) and how can I check if they are licensed?
Will my EA's renewal be processed if I send in the required documents after the licence has expired?