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I am an employment agent. Why do I need to ensure that it is stated in the service agreement signed with the employer if the MDW was hired as a caregiver for the household?

Clearly stating the MDW’s role in the service agreement helps EAs reduce downstream disagreements.

If the MDW was hired as a caregiver, and caregiving is not needed anymore, it would be clear that EAs are not required to provide a refund as it is not responsible for the changes in the household’s caregiving needs.