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Sign up for an account - business employersShow

Registration is free. You can sign up for a WP Online account if you are:

  • A business owner. You must be a Singapore citizen, Singapore permanent resident or an EntrePass holder.
  • An employee of a registered business. You must be a Singapore citizen or Singapore permanent resident.
  • A foreign employee of a registered business. You must hold an Employment Pass, Personalised Employment Pass (PEP), or S Pass.

During registration, an administrator (admin user) has to be appointed, and this person should preferably be the business owner, a director or a senior employee.

The administrator can add another administrator (total 2) and up to 4 users. Having a second administrator is advisable to minimise disruption should one administrator leave your organisation or is not available.

To sign up for an account you’ll need:

How to sign up

To sign up for an account:

  1. Log in to Work Pass Account Registration (WPAR) using your SingPass.
  2. Follow the instructions on the screen.
  3. If the application is successful you will get a one-time PIN. This PIN will be mailed to your given address within 7 working days after the approval.
  4. Use the PIN to log in to WP Online for the first time.

Note: For shipyards, complete the Declaration for EP Online/WP Online User Agreement. You can submit the form by iSubmit - select option 3: EP Online & WP Online Accounts Administration.

Sign up for an account - employment agenciesShow

You can apply for a WP Online account as an employment agency to transact on behalf of your clients.

The administrator must be a registered key appointment holder or employment agency personnel.

The administrator can add another administrator (total 2) and up to 4 users. Having a second administrator is advisable to minimise disruption if one administrator leave your organisation or is not available.

To sign up for an account you’ll need a:

How to sign up

Prepare the documents required (download all forms):

  • Apply for or Manage EPOL/WPOL access (Employment Agencies) form
  • Declaration for EP Online/WP Online User Agreement form.
  • A copy of any key appointment holder’s NRIC (front and back)

You can submit the complete set of documents by iSubmit - select option 3: EP Online & WP Online Accounts Administration.

If the application is successful you will get a one-time PIN. This PIN will be mailed to your given address within 7 working days after the approval.

Use this PIN to log in to WP Online for the first time.

What are the browser requirements?Show

You can use the following web browsers:

  • Internet Explorer 6 and above.
  • Google Chrome version 4.1 and above.
  • Mozilla Firefox version 3.5 and above.
  • Safari version 4.0.5 and above.

For details on technical requirements, read the recommended PC configuration and technical guidelines.

What transactions I can do in WP Online?Show

You can perform the following transactions using WP Online:

  • Apply for a Work Permit
  • Issue a Work Permit
  • Renew a Work Permit (except FDW work permit)
  • Cancel a Work Permit (except FDW work permit)
  • Reinstate a Work Permit (except FDW work permit)
  • Apply to replace a Work Permit card

Note:

  • Employment agencies who wish to renew, cancel, extend or reinstate an FDW work permit should use our new service instead of WPOL
  • Resident and common contractors in the ship-building or ship-repairing industry cannot apply for or get a Work Permit issued. They must approach their shipyard for these transactions.

What payment methods can I use?Show

You can pay using eNets Credit, eNets Debit or InterBank GIRO.

How can I apply for GIRO payments?Show

Complete the GIRO application form and mail it back to us.

It will take around 4 weeks to process the application. In the meanwhile, you will have to make payments using eNets Credit, eNets Debit.

How do I change administrators or users?Show

To change or appoint another administrator or user, log in to your WP Online account and go to Manage User Account.

If your WP Online account administrator has left the organisation, submit the appropriate form to us:

How do I close my WP Online account?Show