Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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Perform factory notification or registration transactions

Submit a new factory notification or registration, or update, renew or terminate an existing record.

What can I do in GoBusiness portal?Show

You can use GoBusiness for all factory notification and registration transactions, such as:

  • Application
  • Amendment
  • Renewal
  • Termination

Get helpShow

For step-by-step instructions, refer to the following user guides:

If you have a problem using GoBusiness, contact GoBusiness at:

Phone 6774 1430
Email licences-helpdesk@crimsonlogic.com
Operating hours Monday to Friday: 8am to 8pm
Saturday: 8am to 2pm
Excluding public holidays

For licensing policies, status of the licence approval and clarifications on the licence submission, contact MOM.