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Progressive Wage Model for the cleaning sector

Cleaning companies must meet the Progressive Wage Model wage and training requirements for cleaners who are Singapore citizens or permanent residents.

What is it

The Progressive Wage Model (PWM) for the cleaning sector was developed by the Tripartite Cluster for Cleaners (TCC).

The PWM comes under the Cleaning Business Licence scheme administered by National Environmental Agency (NEA). Cleaning companies must meet the PWM requirements to obtain or renew their licences.

Who it covers

The PWM requirements:

  • Are mandatory.
  • Cover all Singapore citizens and permanent residents employed in outsourced cleaning jobs.

Employers are encouraged to adopt the PWM’s principles for their foreign and in-house cleaners, upgrade their skills and implement productivity-based wage progression pathways.

The progressive wage structure comprises 3 wage ladders for 3 broad categories of cleaning jobs:

Group Description
Group 1 Office and commercial buildings – e.g. offices, schools, hospitals and polyclinics.
Group 2 Food and beverage (F&B) establishments – e.g. hawker centres and food courts.
Group 3 Conservancy sector – e.g. Town Councils and public cleansing.

These categories account for the most common types of cleaning jobs. They are based on NEA’s classification of cleaning sub-sectors under the Enhanced Clean Mark Accreditation Scheme.

Wage requirements

The TCC reviewed the PWM wages in December 2016. The revised wages recommended in the TCC’s report took effect from 1 July 2018 for all cleaning contracts.

A PWM Bonus of at least 2 weeks of basic monthly wages will be payable to eligible employees in a given year from 2020.

Team leaders are recommended to be paid additional wage allowance starting from $100 as they handle more job responsibilities.

Wages and PWM bonus for part-time workers will be pro-rated.

Wages shown below are for basic salary.

1 July 2020 to 30 June 2021Show

1 July 2020 to 30 June 2021

From 1 July 2020 to 30 June 2021, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.

Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums

Supervisors
≥ $1,854

Up

Multi-skilled cleaners / Machine operators
≥ $1,648

Up

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $1,442

Up

General / Indoor cleaners
≥ $1,236

Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants

Supervisors
≥ $1,854

Up

Multi-skilled cleaners / Machine operators
≥ $1,648

Up

Dishwashers / Refuse collectors / Restroom cleaners
≥ $1,442

Up

Table-top cleaners
≥ $1,339

Up

General cleaners
≥ $1,236

Group 3: Conservancy
e.g. town councils, public cleansing

Truck drivers (Class 4/5)
≥ $1,957

Up

Supervisors / Mechanical drivers
≥ $1,854

Up

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $1,648

Up

General cleaners / Restroom cleaners
≥ $1,442

Wages refer to basic monthly salary.

1 July 2021 to 30 June 2022Show

1 July 2021 to 30 June 2022

From 1 July 2021 to 30 June 2022, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.

Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums

Supervisors
≥ $1,910

Up

Multi-skilled cleaners / Machine operators
≥ $1,698

Up

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $1,486

Up

General / Indoor cleaners
≥ $1,274

Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants

Supervisors
≥ $1,910

Up

Multi-skilled cleaners / Machine operators
≥ $1,698

Up

Dishwashers / Refuse collectors / Restroom cleaners
≥ $1,486

Up

Table-top cleaners
≥ $1,380

Up

General cleaners
≥ $1,274

Group 3: Conservancy
e.g. town councils, public cleansing

Truck drivers (Class 4/5)
≥ $2,016

Up

Supervisors / Mechanical drivers
≥ $1,910

Up

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $1,698

Up

General cleaners / Restroom cleaners
≥ $1,486

1 July 2022 to 30 June 2023Show

1 July 2022 to 30 June 2023

From 1 July 2022 to 30 June 2023, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.

Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums

Supervisors
≥ $1,967

Up

Multi-skilled cleaners / Machine operators
≥ $1,749

Up

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $1,530

Up

General / Indoor cleaners
≥ $1,312

Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants

Supervisors
≥ $1,967

Up

Multi-skilled cleaners / Machine operators
≥ $1,749

Up

Dishwashers / Refuse collectors / Restroom cleaners
≥ $1,530

Up

Table-top cleaners
≥ $1,421

Up

General cleaners
≥ $1,312

Group 3: Conservancy
e.g. town councils, public cleansing

Truck drivers (Class 4/5)
≥ $2,077

Up

Supervisors / Mechanical drivers
≥ $1,967

Up

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $1,749

Up

General cleaners / Restroom cleaners
≥ $1,530

Training requirements

Your cleaning company must ensure that its Singapore citizen and PR cleaners meet the PWM’s training requirements.

Refer to SSG’s training framework for the cleaning sector.

As an employer, you will benefit from your workers’ increased productivity and ability to provide better quality cleaning services to buyers.

Find out more

For more information: