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Progressive Wage Model for the cleaning sector

Cleaning companies must meet the Progressive Wage Model wage and training requirements for cleaners who are Singapore citizens or permanent residents.

What is it

The Progressive Wage Model (PWM) for the cleaning sector was developed by the Tripartite Cluster for Cleaners (TCC).

The PWM comes under the Cleaning Business Licence scheme administered by National Environmental Agency (NEA). Cleaning companies must meet the PWM requirements to obtain or renew their licences.

Who it covers

The PWM requirements:

  • Are mandatory.
  • Cover all Singapore citizens and permanent residents employed in outsourced cleaning jobs.

Employers are encouraged to adopt the PWM’s principles for their foreign and in-house cleaners, upgrade their skills and implement productivity-based wage progression pathways.

The progressive wage structure comprises 3 wage ladders for 3 broad categories of cleaning jobs:

Group Description
Group 1 Office and commercial sites – e.g. offices, schools, hospitals, medical clinics, condominiums.
Group 2 Food and beverage (F&B) establishments – e.g. hawker centres, food courts, restaurants.
Group 3 Conservancy – e.g. town councils, public cleansing.

These categories account for the most common types of cleaning jobs. They are based on NEA’s classification of cleaning sub-sectors under the Enhanced Clean Mark Accreditation Scheme.

Wage requirements

The TCC reviewed the PWM wages in December 2016. The revised wages recommended in the TCC’s report took effect from 1 July 2018 for all cleaning contracts.

A PWM Bonus of at least 2 weeks of basic monthly wages will be payable to eligible employees in a given year from 2020.

Team leaders are recommended to be paid additional wage allowance starting from $100 as they handle more job responsibilities.

Wages and PWM bonus for part-time workers will be pro-rated.

Wages shown below are for basic salary.

1 July 2020 to 30 June 2021Show

1 July 2020 to 30 June 2021

From 1 July 2020 to 30 June 2021, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.

Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums

Supervisors
≥ $1,854

Up

Multi-skilled cleaners / Machine operators
≥ $1,648

Up

Outdoor cleaners / Healthcare cleaners
≥ $1,442

Up

General / Indoor cleaners
≥ $1,236

Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants

Supervisors
≥ $1,854

Up

Multi-skilled cleaners / Machine operators
≥ $1,648

Up

Dishwashers / Refuse collectors
≥ $1,442

Up

Table-top cleaners
≥ $1,339

Up

General cleaners
≥ $1,236

Group 3: Conservancy
e.g. town councils, public cleansing

Truck drivers (Class 4/5)
≥ $1,957

Up

Supervisors / Mechanical drivers
≥ $1,854

Up

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $1,648

Up

General cleaners
≥ $1,442

Wages refer to basic monthly salary.

1 July 2021 to 30 June 2022Show

1 July 2021 to 30 June 2022

From 1 July 2021 to 30 June 2022, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.

Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums

Supervisors
≥ $1,910

Up

Multi-skilled cleaners / Machine operators
≥ $1,698

Up

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $1,486

Up

General / Indoor cleaners
≥ $1,274

Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants

Supervisors
≥ $1,910

Up

Multi-skilled cleaners / Machine operators
≥ $1,698

Up

Dishwashers / Refuse collectors / Restroom cleaners
≥ $1,486

Up

Table-top cleaners
≥ $1,380

Up

General cleaners
≥ $1,274

Group 3: Conservancy
e.g. town councils, public cleansing

Truck drivers (Class 4/5)
≥ $2,016

Up

Supervisors / Mechanical drivers
≥ $1,910

Up

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $1,698

Up

General cleaners / Restroom cleaners
≥ $1,486

1 July 2022 to 30 June 2023Show

1 July 2022 to 30 June 2023

From 1 July 2022 to 30 June 2023, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.

Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums

Supervisors
≥ $1,967

Up

Multi-skilled cleaners / Machine operators
≥ $1,749

Up

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $1,530

Up

General / Indoor cleaners
≥ $1,312

Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants

Supervisors
≥ $1,967

Up

Multi-skilled cleaners / Machine operators
≥ $1,749

Up

Dishwashers / Refuse collectors / Restroom cleaners
≥ $1,530

Up

Table-top cleaners
≥ $1,421

Up

General cleaners
≥ $1,312

Group 3: Conservancy
e.g. town councils, public cleansing

Truck drivers (Class 4/5)
≥ $2,077

Up

Supervisors / Mechanical drivers
≥ $1,967

Up

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $1,749

Up

General cleaners / Restroom cleaners
≥ $1,530

1 July 2023 to 30 June 2024Show

1 July 2023 to 30 June 2024

From 1 July 2023 to 30 June 2024, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.

Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums

Supervisors
≥ $2,210

Up

Multi-skilled cleaners / Machine operators
≥ $2,010

Up

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $1,795

Up

General / Indoor cleaners
≥ $1,570

Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants

Supervisors
≥ $2,210

Up

Multi-skilled cleaners / Machine operators
≥ $2,010

Up

Dishwashers / Refuse collectors / Restroom cleaners
≥ $1,795

Up

Table-top cleaners
≥ $1,670

Up

General cleaners
≥ $1,570

Group 3: Conservancy
e.g. town councils, public cleansing

Supervisors / Mechanical drivers
≥ $2,210

Up

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $2,010

Up

General cleaners / Restroom cleaners
≥ $1,795

1 July 2024 to 30 June 2025Show

1 July 2024 to 30 June 2025

From 1 July 2024 to 30 June 2025, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.

Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums

Supervisors
≥ $2,455

Up

Multi-skilled cleaners / Machine operators
≥ $2,270

Up

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $2,060

Up

General / Indoor cleaners
≥ $1,740

Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants

Supervisors
≥ $2,455

Up

Multi-skilled cleaners / Machine operators
≥ $2,270

Up

Dishwashers / Refuse collectors / Restroom cleaners
≥ $2,060

Up

Table-top cleaners
≥ $1,840

Up

General cleaners
≥ $1,740

Group 3: Conservancy
e.g. town councils, public cleansing

Supervisors / Mechanical drivers
≥ $2,455

Up

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $2,270

Up

General cleaners / Restroom cleaners
≥ $2,060

1 July 2025 to 30 June 2026Show

1 July 2025 to 30 June 2026

From 1 July 2025 to 30 June 2026, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.

Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums

Supervisors
≥ $2,700

Up

Multi-skilled cleaners / Machine operators
≥ $2,530

Up

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $2,325

Up

General / Indoor cleaners
≥ $1,910

Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants

Supervisors
≥ $2,700

Up

Multi-skilled cleaners / Machine operators
≥ $2,530

Up

Dishwashers / Refuse collectors / Restroom cleaners
≥ $2,325

Up

Table-top cleaners
≥ $2,010

Up

General cleaners
≥ $1,910

Group 3: Conservancy
e.g. town councils, public cleansing

Supervisors / Mechanical drivers
≥ $2,700

Up

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $2,530

Up

General cleaners / Restroom cleaners
≥ $2,325

1 July 2026 to 30 June 2027Show

1 July 2026 to 30 June 2027

From 1 July 2026 to 30 June 2027, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.

Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums

Supervisors
≥ $2,870

Up

Multi-skilled cleaners / Machine operators
≥ $2,700

Up

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $2,495

Up

General / Indoor cleaners
≥ $2,080

Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants

Supervisors
≥ $2,870

Up

Multi-skilled cleaners / Machine operators
≥ $2,700

Up

Dishwashers / Refuse collectors / Restroom cleaners
≥ $2,495

Up

Table-top cleaners
≥ $2,180

Up

General cleaners
≥ $2,080

Group 3: Conservancy
e.g. town councils, public cleansing

Supervisors / Mechanical drivers
≥ $2,870

Up

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $2,700

Up

General cleaners / Restroom cleaners
≥ $2,495

1 July 2027 to 30 June 2028Show

1 July 2027 to 30 June 2028

From 1 July 2027 to 30 June 2028, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.

Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums

Supervisors
≥ $3,040

Up

Multi-skilled cleaners / Machine operators
≥ $2,870

Up

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $2,665

Up

General / Indoor cleaners
≥ $2,250

Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants

Supervisors
≥ $3,040

Up

Multi-skilled cleaners / Machine operators
≥ $2,870

Up

Dishwashers / Refuse collectors / Restroom cleaners
≥ $2,665

Up

Table-top cleaners
≥ $2,350

Up

General cleaners
≥ $2,250

Group 3: Conservancy
e.g. town councils, public cleansing

Supervisors / Mechanical drivers
≥ $3,040

Up

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $2,870

Up

General cleaners / Restroom cleaners
≥ $2,665

1 July 2028 to 30 June 2029Show

1 July 2028 to 30 June 2029

From 1 July 2028 to 30 June 2029, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.

Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums

Supervisors
≥ $3,210

Up

Multi-skilled cleaners / Machine operators
≥ $3,040

Up

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $2,835

Up

General / Indoor cleaners
≥ $2,420

Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants

Supervisors
≥ $3,210

Up

Multi-skilled cleaners / Machine operators
≥ $3,040

Up

Dishwashers / Refuse collectors / Restroom cleaners
≥ $2,835

Up

Table-top cleaners
≥ $2,520

Up

General cleaners
≥ $2,420

Group 3: Conservancy
e.g. town councils, public cleansing

Supervisors / Mechanical drivers
≥ $3,210

Up

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $3,040

Up

General cleaners / Restroom cleaners
≥ $2,835

Training requirements

Your cleaning company must ensure that its Singapore citizen and PR cleaners meet the PWM’s training requirements.

Refer to SSG’s training framework for the cleaning sector.

As an employer, you will benefit from your workers’ increased productivity and ability to provide better quality cleaning services to buyers.

Find out more

For more information: