Cleaning companies and employers of in-house cleaners must meet the Progressive Wage Model wage and training requirements for cleaners who are Singapore citizens or permanent residents.
What is it
The Progressive Wage Model (PWM) for the cleaning sector was developed by the Tripartite Cluster for Cleaners (TCC).
The PWM comes under the Cleaning Business Licence scheme administered by National Environmental Agency (NEA). Cleaning companies must meet the PWM requirements to obtain or renew their licences.
From 1 September 2022, employers hiring foreign workers are required to meet the PWM requirements for their in-house cleaners.
Who it covers
The PWM requirements:
- Are mandatory.
- Cover all Singapore citizens and permanent residents employed in outsourced cleaning jobs, or in-house cleaning jobs in firms that hire foreign workers.
Employers are encouraged to adopt the PWM’s principles for their foreign cleaners by upgrading their skills and implementing productivity-based wage progression pathways.
The progressive wage structure comprises 3 wage ladders for 3 broad categories of cleaning jobs:
Group |
Description |
Group 1 |
Office and commercial sites – e.g. offices, schools, hospitals, medical clinics, condominiums. |
Group 2 |
Food and beverage (F&B) establishments – e.g. hawker centres, food courts, restaurants. |
Group 3 |
Conservancy – e.g. town councils, public cleansing. |
These categories account for the most common types of cleaning jobs. They are based on NEA’s classification of cleaning sub-sectors under the Enhanced Clean Mark Accreditation Scheme.
From 1 September 2022, in-house cleaners must be paid at least the stipulated PWM wages.
Wage requirements
The monthly wage requirements, as recommended by the TCC and accepted by the Government, are detailed below.
A PWM bonus of at least 2 weeks of basic monthly wages is payable to eligible outsourced and in-house cleaners in a given year.
For in-house cleaners, the requirement will be effective from 1 September 2022.
Wages and PWM bonus for part-time workers will be pro-rated.
Outsourced resident cleaners
From 1 July 2022 to 30 June 2023, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.
Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums |
Supervisors
≥ $1,967

Multi-skilled cleaners / Machine operators
≥ $1,749

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $1,530

General / Indoor cleaners
≥ $1,312
|
Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants |
Supervisors
≥ $1,967

Multi-skilled cleaners / Machine operators
≥ $1,749

Dishwashers / Refuse collectors / Restroom cleaners
≥ $1,530

Table-top cleaners
≥ $1,421

General cleaners
≥ $1,312
|
Group 3: Conservancy
e.g. town councils, public cleansing |
Truck drivers (Class 4/5)
≥ $2,077

Supervisors / Mechanical drivers
≥ $1,967

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $1,749

General cleaners / Restroom cleaners
≥ $1,530
|
In-house resident cleaners
From 1 September 2022 to 30 June 2023, in-house resident cleaners must be paid the following wages. Wages refer to basic monthly salary.
PW requirements for in-house cleaners |
Supervisors / Mechanical drivers
≥ $1,967

Multi-skilled cleaners / Machine operators
≥ $1,749

Outdoor cleaners / Healthcare cleaners / Restroom cleaners / Dishwashers (F&B) / Refuse collectors (F&B)
≥ $1,530

Table-top cleaners (F&B)
≥ $1,421

General / Indoor cleaners
≥ $1,312
|
1 July 2023 to 30 June 2024
From 1 July 2023 to 30 June 2024, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.
Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums |
Supervisors
≥ $2,210

Multi-skilled cleaners / Machine operators
≥ $2,010

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $1,795

General / Indoor cleaners
≥ $1,570
|
Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants |
Supervisors
≥ $2,210

Multi-skilled cleaners / Machine operators
≥ $2,010

Dishwashers / Refuse collectors / Restroom cleaners
≥ $1,795

Table-top cleaners
≥ $1,670

General cleaners
≥ $1,570
|
Group 3: Conservancy
e.g. town councils, public cleansing |
Supervisors / Mechanical drivers
≥ $2,210

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $2,010

General cleaners / Restroom cleaners
≥ $1,795
|
1 July 2024 to 30 June 2025
From 1 July 2024 to 30 June 2025, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.
Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums |
Supervisors
≥ $2,455

Multi-skilled cleaners / Machine operators
≥ $2,270

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $2,060

General / Indoor cleaners
≥ $1,740
|
Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants |
Supervisors
≥ $2,455

Multi-skilled cleaners / Machine operators
≥ $2,270

Dishwashers / Refuse collectors / Restroom cleaners
≥ $2,060

Table-top cleaners
≥ $1,840

General cleaners
≥ $1,740
|
Group 3: Conservancy
e.g. town councils, public cleansing |
Supervisors / Mechanical drivers
≥ $2,455

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $2,270

General cleaners / Restroom cleaners
≥ $2,060
|
1 July 2025 to 30 June 2026
From 1 July 2025 to 30 June 2026, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.
Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums |
Supervisors
≥ $2,700

Multi-skilled cleaners / Machine operators
≥ $2,530

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $2,325

General / Indoor cleaners
≥ $1,910
|
Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants |
Supervisors
≥ $2,700

Multi-skilled cleaners / Machine operators
≥ $2,530

Dishwashers / Refuse collectors / Restroom cleaners
≥ $2,325

Table-top cleaners
≥ $2,010

General cleaners
≥ $1,910
|
Group 3: Conservancy
e.g. town councils, public cleansing |
Supervisors / Mechanical drivers
≥ $2,700

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $2,530

General cleaners / Restroom cleaners
≥ $2,325
|
1 July 2026 to 30 June 2027
From 1 July 2026 to 30 June 2027, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.
Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums |
Supervisors
≥ $2,870

Multi-skilled cleaners / Machine operators
≥ $2,700

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $2,495

General / Indoor cleaners
≥ $2,080
|
Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants |
Supervisors
≥ $2,870

Multi-skilled cleaners / Machine operators
≥ $2,700

Dishwashers / Refuse collectors / Restroom cleaners
≥ $2,495

Table-top cleaners
≥ $2,180

General cleaners
≥ $2,080
|
Group 3: Conservancy
e.g. town councils, public cleansing |
Supervisors / Mechanical drivers
≥ $2,870

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $2,700

General cleaners / Restroom cleaners
≥ $2,495
|
1 July 2027 to 30 June 2028
From 1 July 2027 to 30 June 2028, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.
Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums |
Supervisors
≥ $3,040

Multi-skilled cleaners / Machine operators
≥ $2,870

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $2,665

General / Indoor cleaners
≥ $2,250
|
Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants |
Supervisors
≥ $3,040

Multi-skilled cleaners / Machine operators
≥ $2,870

Dishwashers / Refuse collectors / Restroom cleaners
≥ $2,665

Table-top cleaners
≥ $2,350

General cleaners
≥ $2,250
|
Group 3: Conservancy
e.g. town councils, public cleansing |
Supervisors / Mechanical drivers
≥ $3,040

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $2,870

General cleaners / Restroom cleaners
≥ $2,665
|
1 July 2028 to 30 June 2029
From 1 July 2028 to 30 June 2029, outsourced resident cleaners must be paid the following wages. Wages refer to basic monthly salary.
Group 1: Office and commercial sites
e.g. offices, schools, hospitals, medical clinics, condominiums |
Supervisors
≥ $3,210

Multi-skilled cleaners / Machine operators
≥ $3,040

Outdoor cleaners / Healthcare cleaners / Restroom cleaners
≥ $2,835

General / Indoor cleaners
≥ $2,420
|
Group 2: F&B establishments
e.g. hawker centres, foodcourts, restaurants |
Supervisors
≥ $3,210

Multi-skilled cleaners / Machine operators
≥ $3,040

Dishwashers / Refuse collectors / Restroom cleaners
≥ $2,835

Table-top cleaners
≥ $2,520

General cleaners
≥ $2,420
|
Group 3: Conservancy
e.g. town councils, public cleansing |
Supervisors / Mechanical drivers
≥ $3,210

Multi-skilled cleaners / Machine operators / Refuse collectors
≥ $3,040

General cleaners / Restroom cleaners
≥ $2,835
|
Training requirements
For outsourced cleaners, cleaning companies must ensure that their cleaners meet the PWM’s training requirements.
Refer to SSG’s training framework for the cleaning sector.
For in-house cleaners, employers must ensure that their cleaners meet the in-house PWM training requirement of any 1 Workforce Skills Qualification course or 1 in-house training programme.
As an employer, you will benefit from your workers’ increased productivity and ability to provide better quality cleaning services.
Find out more
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