All non-Malaysian male Work Permit holders from the Construction, Marine shipyard and Process (CMP) sectors and holding an in-principle approval (IPA) will undergo the residential onboarding programme at MOM’s Onboard centre for up to 4 days.
From 1 May 2022:
- You should use the Onboard booking system to secure onboarding slots, prior to your workers' arrival.
- PRC male Work Permit holders on IPA in the CMP sectors will also need to undergo the residential onboarding programme at the Onboard centre.
At a glance
| Where is it |
Onboard@Sengkang West
20A Seletar West Road 1, Singapore 798991
See detailed directions
|
| Available services |
- COVID-19 testing on arrival
- Enhanced medical examinations
- Settling-in Programme (SIP)
- Verification of overseas vaccination records
If required:
- Serology testing
- Vaccination
|
| Who is it for |
All non-Malaysian male CMP Work Permit holders on IPA.
|
| Onboard centre fees |
- The fees include cost of services, food and accommodation at the Onboard centre, and is subject to changes.
- The services at the Onboard centre may also vary depending on the prevailing requirements.
- MOM will inform employers of the fees via email after your workers complete their residential onboarding programme. If you don’t pay the required fees by the stipulated date, you may be charged a late payment fee.
|
Booking a slot at the Onboard centre
You will need to secure onboarding slots for the same dates as your workers' arrival. You should book a slot using the Onboard booking system at least 4 days before your workers' intended date of arrival. You are also advised to secure an onboarding slot first before confirming your workers' flight arrangements.
Ensure that your workers:
From 8 February 2023, you can complete the booking on a single platform in the Onboard booking system.
If you wish to reschedule a booking submitted and confirmed before 8 February 2023, you will have to book a new slot in the Onboard booking system. MOM will automatically cancel your old booking.
Onboard booking system
You will need to log in to Corppass to make a booking. Book an Onboard centre slot for non-Malaysian workers from:
Refer to the guide on using the Onboard booking system or FAQs on onboarding arrangements for more information.
When your Work Permit holders arrive in Singapore
You must arrange for transport to send your workers to the Onboard centre directly after they arrive in Singapore. For pick-ups by lorries or vans, you can pick them up from the coach stand at the arrival terminals.
Ensure that your workers carry the following when they are at the Onboard centre:
- IPA letter - employee's copy (full set)
- Printout of Onboard booking confirmation email
- Documentary proof of vaccination
- A working smartphone with a local SIM card, for your workers to download essential mobile applications
Residential onboarding programme
Your workers will undergo a residential onboarding programme at the Onboard centre for up to 4 days, which will include:
- COVID-19 testing on arrival
- Enhanced medical examinations
- Settling-in Programme (SIP)
- Verification of overseas vaccination records
If required:
- Serology testing
- Vaccination
| On |
What will take place |
| Day 1 |
Employers to provide transport for workers to go to the Onboard centre directly after they arrive in Singapore. Workers will undergo an Antigen Rapid Test (ART) when they check in to the Onboard centre.
|
| Day 2 |
Your workers will undergo verification of their overseas vaccination and an enhanced medical examination.
If your workers:
Your workers will be given:
- First dose of vaccination if their serology result is negative.
- Booster dose if they have completed their primary vaccination series and are eligible for a booster.
|
| Day 3 |
Your workers will complete the SIP.
Your workers can check out from Onboard centre once they complete the onboarding programme. The Onboard centre's managing agent will email you the date and time to pick up your workers.
Late check-out or overstaying may incur additional charges that will be billed to your company.
If your workers need to be administered vaccination, they will stay an additional day at the Onboard centre and will check out on Day 4 of their arrival.
|
After your Work Permit holders leave the Onboard centre
Download essential apps
You need to ensure your workers download and use these applications:
- FWMOMCare – To access telemedicine and contact MOM.
- SGWorkPass – To check validity of work passes
Getting your workers' Work Permit issued
- Your workers must complete the rest of the post-arrival procedures in the IPA letter within 14 days of arrival.
- You must get their Work Permit issued within 14 days of arrival.
Settling-in Programme
All non-Malaysian male CMP Work Permit holders on IPA will attend SIP, as part of the residential onboarding programme, at the Onboard centre. Therefore, you do not need to register them for SIP with the Migrant Workers’ Centre (MWC) Recreation Club @ Soon Lee.
Medical examination to certify fit for work
You should receive your workers' medical examination report within 3 working days after they leave the Onboard centre. Some medical reports may take longer if there are results that require further review.
The email will be sent by the designated medical provider. It contains the completed medical examination report with clear indications on whether your workers are certified fit for work.
If you did not receive the report, check the "Junk mail" folder. If your worker's report is not ready and their IPA is expiring, you can
request to extend it.
For more information, contact the medical service provider at Onboard@Sengkang West:
If your workers are eligible for the Primary Care Plan, the cost of the medical examination will be deducted from the charges for PCP.
If a follow-up examination is required
If there are abnormal findings (except colour vision), your worker will need to go for a follow-up examination. A referral memo will also be issued together with the medical examination report.
You need to:
- Download and print the undertaking letter provided in the email.
- Acknowledge the medical condition.
-
Send your worker for their follow-up examination at the medical centre or designated clinics you have bought a Primary Care Plan with, based on your worker's residential address.
You are strongly encouraged to book a follow-up appointment with the medical centres within the "To-see-you" (TCU) date on their referral memo, or within 3 months of their enhanced medical examination at Onboard centre.
- Sign the undertaking letter.
- Submit the undertaking letter using WP Online.
Fees and payment for Onboard centre
The fees depend on the duration of stay and services used. For workers who checked in between 1 April 2022 and 31 March 2023:
| Duration of stay |
Fee (inclusive of GST) |
| 3 nights stay |
- $450, with serology testing
- $380, without serology testing
|
| 2 nights stay |
- $390, with serology testing
- $320, without serology testing
|
How to pay
After your worker checks out of Onboard centre, you will receive an email invoice from PaySG with the exact fees you need to pay.
To make payment:
- Click on the PaySG payment link.
- Verify the list of pass holders who went through the Onboard centre. You may verify the worker's name and FIN registered under your company against the invoice.
- Proceed to make payment. Upon successful payment, you will receive a confirmation email with a link to the tax invoice or receipt.
If payment is not made by the due date stated in the invoice, you may be charged a late payment fee of 7.7% per annum on the amount due.