Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
Skip to main content

Migrant Worker Onboarding Centre (MWOC)

From 15 March 2021, all newly arrived Work Permit and S Pass holders from the construction, marine shipyard and process sectors entering Singapore from higher-risk countries / regions will be onboarded at the Migrant Worker Onboarding Centre.

At a glance

When does it start 15 March 2021
Who needs to go MWOC
  • Work in construction, marine shipyard and process sectors.
  • Entering Singapore from higher-risk countries / regions.
  • For COVID-negative workers on arrival:
    • All new and existing Work Permit holders, including Malaysians
    • All S Pass holders
  • For COVID-recovered workers with antibodies:
    • New non-Malaysian Work Permit holders on IPA
Where is it
How much it costs Between $750 to $2,400.
Available services
  • Facility for SHN and additional 7-day testing regime
  • COVID-19 tests
  • 3-day residential onboarding programme
  • Issuance of TraceTogether or BluePass tokens
  • (Only at MWOC @ Punggol) Biometric enrolment (e.g. fingerprints, photos) for work pass card registration

What is it

The MWOC is a one-stop onboarding centre that integrates SHN with medical examination and the Settling-in Programme (SIP).

How much it costs

For:

  • COVID-negative.
  • Need onboarding programme,
    i.e. new non-Malaysian Work Permit holder on IPA.

$2,400

For:

  • COVID-negative.
  • Don’t need onboarding programme,
    i.e. Malaysian Work Permit holders, existing non-Malaysian Work Permit holders, S Pass holders.
$2,260

For

  • Recovered from COVID-19.
  • Need onboarding programme,
    i.e. new non-Malaysian Work Permit holders on IPA.
$1,020

For:

  • Recovered from COVID-19.
  • Don’t need onboarding programme,
    i.e. Malaysian Work Permit holders, existing non-Malaysian Work Permit holders and S Pass holders who only need to serve first 4 days of SHN at SDF.
$750

Worker's journey map

For more details, view the infographic on workers’ journey map. Also available in Mandarin.

New Non-Malaysian Work Permit holders holding IPA

COVID-Negative Recovered workers

SDF:

  • 4-day SHN

MWOC:

SDF:

  • 4-day SHN

MWOC:

Malaysian Work Permit holders, existing non-Malaysian Work Permit holders and S Pass holders

COVID-Negative Recovered workers

SDF:

  • 4-day SHN

MWOC:

  • 10-day SHN
  • Additional 7-day SHN testing regime

SDF:

  • 4-day SHN

For COVID-negative workers, their stay may be extended if they are identified to be close contact to a COVID-positive case during their stay at any point in time. They will be isolated and transported to a Community Care Facility if tested positive.

3-day residential onboarding programme

This programme includes:

  • Enhanced medical examination
  • Residential Settling-in Programme
  • (for Work Permit holders and S Pass holders at MWOC @ Punggol) Biometric enrolment

Day 1 - Tests and SHN at SDFShow

Upon arriving in Singapore, your worker will go for on-arrival tests (OAT):

  • PCR test
  • Serology test

Your worker will spend 4 days at a SHN dedicated facility (SDF) while waiting for the test results.

Day 4 - Get test resultsShow

On day 4, you will get an email with:

  • Location of MWOC
  • Worker’s test results
  • Duration of your worker's stay at MWOC

Test result - COVID-Positive

You worker will be transported to Community Care Facility (CCF) or National Centre for Infectious Disease (NCID) for treatment.

New non-Malaysian Work Permit holder holding IPA Go for 3-day onboarding programme at the MWOC after recovery.
Malaysian Work Permit holders, existing non-Malaysian Work Permit holders and S Pass Holders

Don’t need to go to MWOC.

They can return to their residential place upon discharge from hospital or CCF.

They must complete the rest of the post-arrival procedures in the IPA letter within 7 days of completing their SHN.

Thereafter, you need to issue their work pass online.

Test result - COVID-Negative

Your worker will be transported to MWOC to complete the remaining SHN and additional 7-day SHN testing regime.

New non-Malaysian Work Permit holders holding IPA will go for the onboarding programme at the MWOC as part of the additional 7-day SHN testing regime.

Your worker should complete the rest of the post-arrival procedures in the IPA letter within 7 days of completing their SHN.

Thereafter, you need to issue their work pass online.

Test result - Recovered from COVID-19

On day 4, the following recovered workers will be released from the SDF:

  • Malaysian Work Permit holders
  • Existing non-Malaysian Work Permit holders
  • S Pass holders

When you get the email that they can be released, you must make transport arrangements to pick your workers up.

Your worker should complete the rest of the post-arrival procedures in the IPA letter within 7 days of completing their SHN. Thereafter, you need to issue the work pass online.

Workers on IPA

New non-Malaysian Work Permit holder holding IPA will be:

Your workers will be exempted from Rostered Routing Testing (RRT) until further notice.

After day 4 - SHN and onboarding at MWOCShow

The following will go to the MWOC:

  • COVID-Negative workers
  • Recovered new non-Malaysian Work Permit holders holding IPA
COVID-Negative workers

Your workers must complete their remaining SHN and additional 7-day testing regime at MWOC.

New non-Malaysian Work Permit holders holding IPA will attend the 3-day onboarding programme at the MWOC as part of their additional 7-day testing regime.

Your worker is not allowed to work or leave the MWOC.

Recovered new non-Malaysian Work Permit holders holding IPA

Your workers must attend 3-day onboarding programme at the MWOC @ Punggol.

Your worker is not allowed to work or leave the MWOC.

Essential items for your workers at MWOC

You must prepare these essential items for communication and well-being of your workers staying at MWOC:

  • A valid local SIM card for checks via voice and video calls.
  • A working smartphone that can install:
    • FWMOMCare – To update their temperature 3 times a day during SHN
    • SGWorkPass – To check COVID-19 infection status
    • WhatsApp – To contact your workers after their stay at MWOC
  • A thermometer.
  • (only at MWOC @ Punggol) A copy of IPA letter for workers who have access to biometric enrolment.

You should label the items with your worker’s details, and pass them to the MWOC lobby staff.

Checking out from MWOCShow

You will get a phone call to pick up your workers from the MWOC.

COVID-Negative

If your worker receives a negative PCR test result, they can leave the MWOC on day 22.

You must:

  • Arrange for transport to pick up your worker at the MWOC.
  • Arrange for post-MWOC lodging.
Recovered new non-Malaysian Work Permit holder holding IPA

After completing the onboarding programme, your worker can leave the MWOC on day 7.

You must:

  • Arrange for transport to pick up your worker at the MWOC.
  • Arrange for post-MWOC lodging.

Picking up your workers at MWOC

Recovered workers Pick up your workers between 2.30pm to 8pm on day 7.
COVID-Negative Pick up your workers between 2.30pm to 8pm on day 22 after your worker receive a negative test result.

Late check-outs or overstaying may incur additional charges that will be billed to your company.

After leaving MWOCShow

Download essential apps

You need to ensure your workers download and uses the essential applications for health monitoring and contact tracing purposes.

  • (for workers staying in dorms) FWMOMCare – To submit daily health status and scan QR code in their dormitory rooms
  • SGWorkPass – To check if they can leave for work based on their AccessCode.
  • TraceTogether, or ensure they have a BluePass token.

COVID-Negative

If your worker is COVID-Negative, you must ensure your worker goes through rostered routine testing (RRT) after leaving MWOC.

We will arrange the first RRT for your workers about 14 days after they have completed their MWOC journey.

Upon their discharge, you need to log in to Swab Registration System to check the date, time and location of the appointments.

You can change time and location of the appointment. The rescheduled appointment must be within 14 days of the previous swab to comply with the 14-day requirements.

Subsequent appointments for your workers will be auto-scheduled every 14 days.

Failure to turn up for RRT may result in their AccessCode turning red. Enforcement actions (e.g. revocation of work pass privileges) may be taken against those found working while AccessCode is red.

Recovered workers are exempted from RRT until further notice.

Workers on IPA

If your worker is on IPA:

  1. Your worker must complete the rest of the post-arrival procedures in the IPA letter within 7 days of completing their SHN.
  2. You must issue their work pass online within 7 days of completing SHN.

If your worker has completed biometric enrolment at Punggol @ MWOC, you don’t need to make an appointment for card registration at MOM Services Centre Hall C.

MWOC @ Punggol

  1. Your worker must complete the rest of the post-arrival procedures in the IPA letter.
  2. You need to get the Work Permit or S Pass issued online. Your worker doesn’t need to visit MOM Services Centre Hall C to register their fingerprints and photo.
  3. Receive the Work Permit or S Pass card at the given address 4 working days after we verify the documents.

MWOC @ Eunos, MWOC @ Tengah

  1. Your worker must complete the rest of the post-arrival procedures in the IPA letter.
  2. You need to get the Work Permit or S Pass issued online.
  3. Check the notification letter whether your worker needs to register fingerprints and photo at MOM Services Centre Hall C. If so, they need to register within 1 week after you issue the Work Permit or S Pass.
  4. Receive the Work Permit or S Pass card at the given address 4 working days after your worker has registered and we have verified the documents.