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Migrant Worker Onboarding Centre (MWOC)

All newly arrived Work Permit and S Pass holders from the construction, marine shipyard and process sectors entering Singapore from higher-risk countries / regions will be onboarded at the Migrant Worker Onboarding Centre.

At a glance

Who needs to go MWOC
  • Work in construction, marine shipyard and process sectors.
  • Entering Singapore from higher-risk countries / regions (i.e. all countries/regions, except Australia, Brunei, Hong Kong, Macao, Mainland China and New Zealand).
Where is it
Available services
  • Facility for additional 7-day testing regime
  • COVID-19 tests
  • Enhanced medical examinations
  • Settling-in Programme
  • Issuance of TraceTogether Token
  • (Only at MWOC @ Punggol) Biometric enrolment (e.g. fingerprints, photos) for work pass card registration

What is it

The MWOC is a one-stop onboarding centre that integrates SHN with medical examination and the Settling-in Programme (SIP).

Worker's journey

This is with effect from 23 June 2021, 2359hrs. Workers who are currently serving their SHN from before 23 June 2021 will receive further instructions by email.

New Non-Malaysian Work Permit holders holding IPA Malaysian Work Permit holders, existing non-Malaysian Work Permit holders and S Pass holders

SDF

  • 14 days

MWOC

  • 7 days with onboarding programme, such as:
    • Settling in Programme
    • Medical examination
    • Biometric Enrolment (For Punggol MWOC only)

Note: If your workers have been identified as a close contact or tested COVID-positive during the first 14 days of SHN:

Your workers will subsequently be conveyed to MWOC after they:

  • Have completed their Quarantine Order (QO) at Government Quarantine Facilities (GQF)
    or
  • Have been discharged from Community Care Facilities (CCF) or NCID upon completing their treatment.

SDF

  • 14 days

MWOC

  • 7 days without onboarding programme





Note: If your workers have been identified as a close contact or tested COVID-positive during the first 14 days of SHN:

Your workers will not be conveyed to MWOC if:

  • Their QO or discharge date from CCF or NCID exceeds 21 days from their first day of arrival.

You must arrange transportation for your workers to return to their place of stay from the GQF, CCF or NCID.

Checking out from MWOC

You must:

  • Arrange for transport to pick up your worker at the MWOC.
  • Arrange for post-MWOC lodging.

MWOC's managing agent will email you with instructions to pick up your workers between 2.30pm to 8pm on the day of check-out.

Late check-outs or overstaying may incur additional charges that will be billed to your company.

After leaving MWOC

Download essential apps

You need to ensure your workers download and use the essential applications for health monitoring and contact tracing purposes.

  • (For workers staying in dorms) FWMOMCare – To submit daily health status and scan QR code in their dormitory rooms
  • SGWorkPass – To check if they can leave for work based on their AccessCode.
  • TraceTogether app or token.

Rostered routine testing

You must ensure your worker goes through rostered routine testing (RRT) after leaving the MWOC.

We will arrange the first RRT for your workers about 7 days after they have completed their MWOC journey.

Upon their discharge, you need to log in to Swab Registration System to check the date, time and location of the appointments.

You can change time and location of the appointment. The rescheduled appointment must be within 14 days of the previous swab to comply with the 14-day requirements.

Subsequent appointments for your workers will be auto-scheduled every 14 days.

Failure to turn up for RRT may result in their AccessCode turning red. Enforcement actions (e.g. revocation of work pass privileges) may be taken against those found working while AccessCode is red.

Registration for Settling-in Programme (SIP)

If your workers have completed their SIP at MWOC, you do not need to register for them to attend SIP at MWC @ Soon Lee Recreation Centre.

Note: For workers affected by the suspension of SIP at MWOC, we will email you on the SIP registration process. Meanwhile, don't register your workers for SIP.

Workers on IPA

If your worker is on IPA:

  1. Your worker must complete the rest of the post-arrival procedures in the IPA letter within 7 days of completing their SHN.
  2. You must issue their work pass online within 7 days of completing SHN.

    Pass type Biometric registration Medical examination
    Non-Malaysian Work Permit holder

    MWOC @ Punggol
    workers do not need an appointment, if they’ve completed biometric enrolment.

     

    MWOC @ Eunos,
    MWOC @ Tengah,
    MWOC @ Choa Chu Kang

    workers need to make appointment for card registration at MOM Services Centre Hall C.
    Not required, if worker completed medical examination at MWOC.

    Malaysian Work Permit holder

    OR

    S Pass holder

    Make appointment for card registration at MOM Services Centre Hall C. Make appointment with a General Practitioner.
  3. 4 working days after we verified the documents, you will receive the Work Permit or S Pass card at the your given address.

Medical exam to certify fit for work

You should receive your worker’s medical exam report within 3 working days after they leave the MWOC. The email will be sent by the MWOC’s designated medical provider. It contains the completed medical exam report with clear indications on whether your worker is certified fit or unfit for work.

If there are abnormal findings (except colour vision), you need to:

  1. Download and print the Undertaking Letter provided in the email.
  2. Acknowledge the medical condition.
  3. Choose the Medical Centre for your worker to follow-up:

    Staying in:

    • CDPL Tuas Dorm
    • Tuas View Dorm
    • Sungei Tengah Lodge
    • Kranji Lodge 1
    • PPT Lodge 1B
    Choose the Regional Medical Centre at the same dorm.
    Staying in other dormitories or residential properties Choose the Regional Medical Centre or MOM-designated GP Clinic closest to your worker’s place of stay.
  4. Sign the Undertaking Letter.
  5. Submit via WP Online.