Work Permit (Foreign Domestic Worker) - Inform MOM
Update of Details
Employer of a Foreign Domestic Worker should update us in the circumstances listed below:
Change of employer
Responsibilities of the New Employer
The new employer must complete the following tasks, 30 days before the Foreign Domestic Worker’s (FDW) Work Permit expires:
- Obtain consent from the current employer by completing Part 5 of the
Work Permit Application Form.
- Ensure that the current employer has sent the FDW for her 6-Monthly Medical Examination if required. The next medical examination is due if the last one was done five months ago.
- Submit a new Work Permit application for the worker.
The worker can start working for the new employer only after the new Work Permit is issued.
Responsibilities of the Current Employer
The current employer must:
- Ensure that the current Work Permit card is collected before initiating a transfer to the new employer.
- Continue to pay the levy up to the day before the new Work Permit is issued.
- Send the FDW for her 6-Monthly Medical Examination if required. The next medical examination is due if the last one was done five months ago.
If the FDW’s transfer is unsuccessful and the Work Permit is cancelled or has expired, the current employer must repatriate the worker within seven days from the date of the Work Permit cancellation or expiry.
Transfer Date
Once an application for a change of employer has been approved, an In-Principle Approval (IPA) letter stating the transfer date will be sent to both the current and new employers.
The transfer date is usually seven days after the approval date.
Change in transfer date
To request for a change in transfer date, both the new and current employers must agree on the new transfer date.
If the new transfer date is no later than seven calendar days from the original transfer date, the new employer can continue to request for issuance of the Work Permit.
If the new transfer date is more than seven calendar days from the original transfer date, the following documents must be faxed to MOM’s Work Pass Division at (65) 6317 1329 before the new employer requests for issuance of Work Permit:
- A letter from new employer requesting for change in transfer date; and
- Current employer's letter consenting to the new date.
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Change of residential address
An employer must notify MOM within 14 days if there is a change in the residential address. An acknowledgment letter or an amendment slip will be sent to the employer within two weeks of the notification. If the employer is:
- A Singapore Citizen/Permanent Resident
Please update the residential address at the following venues within 14 days of the change:
- Counter 3, National Registration Office. (3rd Storey, Immigration and Checkpoints Authority Building)
- Any Neighbourhood Police Post or Neighbourhood Police Centre
Former Employment Pass, Dependant's Pass or S Pass holders must mail or fax the following additional documents to MOM’s Work Pass Division:
- An Existing Work Pass/Long Term Pass Holder
Please update the residential address through:
- EP Online
- Click on "Change Particulars > Residential Address of Pass Holder" on the left function bar to update the residential address. Acknowledgment is immediate. Please print the Acknowledgment letter and keep it along with your Disembarkation/Embarkation card or your Employment Pass card.
- Manual notification (S Pass holder)
- Complete the Change of Address Form and send it to MOM's Work Pass Division via fax or mail to:
Work Pass Division
18 Havelock Road
Singapore 059764
Tel: 6438 5122
Fax: 6317 1386
www.mom.gov.sg
mom_wpd@mom.gov.sg
- Manual notification (Employment Pass or Dependant's Pass holder)
- Please update your residential address at the Employment Pass Service Centre (EPSC). A representative of your company can do this on your behalf. The following documents will be required:
- Change of Address Form;
- Disembarkation/Embarkation card or Employment Pass card;
- Employment Pass and related pass holders' travel documents; and
- Authorisation letter (for company representatives only).
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Change of travel documents (including renewal)
If a Foreign Domestic Worker has renewed or changed the travel document or passport, the employer must inform our Work Pass Division of the new travel document or passport details via:
- WP Online; or
- iSubmit web portal. Please select ‘4. Amendment Requests (Including Foreign Domestic Workers) and Supporting Documents for WP Applications (Excluding Foreign Domestic Workers)’ under ‘Request Type’ on the web portal and attach electronic/scanned copy of your letter of request together with a copy of the new travel documents.
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Feedback on Foreign Domestic Worker’s conduct
A Foreign Domestic Worker (FDW) is expected to comply with Singapore's rules and regulations. The Government takes a serious view of FDWs who break the law or misbehave themselves.
For Penal Code-related Offences
If a Foreign Domestic Worker (FDW) is suspected of committing an offence (e.g. theft, child-abuse/elderly-abuse, threatening/harassing employer/family members, bringing strangers into her employer’s house without her employer’s consent) under the Penal Code, the employer should:
- Make a police report immediately; and
- Email a scanned copy of the police report to mom_wpd@mom.gov.sg. Please attention the email to Controller of Work Passes.
For Violation of Work Permit Conditions
Employers can provide feedback on their FDWs via email at mom_wpd@mom.gov.sg. The feedback should be attention to the Controller of Work Passes.
MOM will review the feedback given and take the appropriate action against the worker. The Ministry will only place the worker on an employment ban if she is charged and found guilty of an offence under Singapore laws, including offences under the Penal Code and the Employment of Foreign Manpower Act.
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Pregnant Foreign Domestic Worker
If the Foreign Domestic Worker (FDW) is pregnant, you must notify MOM’s Work Pass Division through iSubmit web portal or email to mom_wpd@mom.gov.sg with the following information:
- Name of FDW
- Work Permit number
- Doctor’s letter/memo confirming the pregnancy and her expected delivery date
- Citizenship of the FDW’s spouse (if applicable)
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Missing Foreign Domestic Worker
If the Foreign Domestic Worker (FDW) is missing, the employer is required to file a missing person police report and cancel the Work Permit within seven days of his/her knowledge that the worker is missing to cease the levy liability.
Valid Work Permit at Time of Cancellation
If the missing FDW’s Work Permit has not expired at the time of cancellation, the employer will be given a grace period of one month from the cancellation date to locate the missing worker. The security deposit will be forfeited if the FDW is not repatriated within the one-month grace period.
If the FDW is found before the security bond is forfeited, the employer should arrange for the worker’s repatriation as soon as possible. A Special Pass will be issued by MOM to facilitate the worker's departure and may be applied through WP Online under 'Cancel Work Permit'.
Expired Work Permit at Time of Cancellation
If the missing FDW’s Work Permit has expired at the time of cancellation, the security deposit will be forfeited.
If the worker is found after the forfeiture of security deposit, please proceed to MOM’s Work Pass Counters with the worker and the following documents:
- FDW's passport
- Work Permit card
MOM’s Work Pass Division will issue a referral letter which needs to be produced at the Immigration and Checkpoints Authority (ICA) for the FDW’s repatriation.
Refund of the Security Deposit
You can submit an application for refund of forfeited security deposit to the Controller of Work Passes for consideration if you have found the FDW or have assisted the Authorities to locate the worker for repatriation. This must be within three months from the date of the Demand Letter to the bank or insurance company for payment of the security deposit.
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Death of Foreign Domestic Worker
An employer must inform MOM within 12 hours of learning of the death of the Foreign Domestic Worker. To report a death, please:
- Call 1800 3395 505 (Toll-free; local calls only); or
- Email the following information to mom_wpd@mom.gov.sg:
- Foreign Domestic Worker’s name
- Work Permit number
- Cause of death (e.g. illness, accident, suicide, murder etc)
- Date, time and place of death
- Employer's name and contact numbers
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