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Employers' Orientation Programme (EOP)

You must attend the Employers' Orientation Programme (EOP) if you are hiring a foreign domestic worker for the first time or have changed workers frequently.

At a glance

Who must attend First-time employer or an employer who has changed FDWs frequently.
When to attend At least 2 working days before submitting a Work Permit application.
How much it costs

Classroom EOP: $30 to $34.50.
Online EOP: $46.

Note: From 1 January 2020, course fees will be adjusted:
Classroom EOP: $35 to $60.
Online EOP: $35.

What is the Employers' Orientation Programme

The Employers’ Orientation Programme is a 3-hour programme that will help you understand your role and responsibilities as an employer of a foreign domestic worker (FDW).

First-time employers must complete the EOP at least 2 working days before submitting a Work Permit application.

Who needs to attend

You need to attend the EOP if:

You are You need to
A first-time employer of an FDW.

Attend classroom or online EOP.

You can be exempted if you meet certain criteria.

An employer who have changed more than 3 FDWs within a 12-month period, and want to apply for another FDW.

Attend classroom EOP,
OR
Attend an interview with MOM, before we process your application.

You cannot appoint a representative to attend on your behalf.

Register for EOP

You can take the EOP either in the classroom or online. However, we encourage you to attend the classroom EOP. The case studies and personal experiences shared in class will give you a better understanding of how to work with your foreign domestic worker to meet expectations.

Note: Ensure that the name, NRIC or FIN, and all other information in the EOP registration and Work Permit application forms are the same so that we can match the records.

Register for classroom EOP

You can register for classroom EOP at the following Accredited Training Providers (ATPs).

Singapore Polytechnic - until 31 December 2019

Venue Professional & Adult Continuing Education (PACE) Academy
Singapore Polytechnic
Room T1A12, Blk T1A
500 Dover Road
Singapore 139651
6772 1288
fdwemployer@sp.edu.sg
Language English
Course fee $34.50
Duration 3 hours
When

Every Friday, 6pm to 9pm.

Please check with Singapore Polytechnic as the class schedule may change.

How to register Register online

Note: This course is offered until 31 December 2019.

Nation Employment Pte Ltd

Venue

135 Jurong Gateway Road
#05-317
Singapore 600135
6388 8888
6665 8199
www.nation.com.sg
enquiry@nation.sg

Language English or Mandarin (alternate weekly)
Course fee

$30

Note: From 1 January 2020, course fees will be adjusted to $35.

Duration 3 hours
When

Every Wednesday, 6pm to 9pm

Please check with Nation Employment Pte Ltd as the class schedule may change.

How to register Walk in.

Grace Management & Consultancy Services Pte Ltd - from 1 January 2020

Venue

198 Geylang Road
#03-01
Singapore 389263
6299 4333
eop@gmcs.com.sg

Language

English or Mandarin (alternate weeks)

Malay or Tamil (based on demand)

Course fee
  • $35 – English
  • $40 – Mandarin
  • $60 – Malay or Tamil
Duration 3 hours
When

Every Friday, 6pm to 9pm

Please check with Grace Management & Consultancy Services as the class schedule may change.

How to register Register online from 1 January 2020.

Register for online EOP

Singapore Polytechnic - until 31 December 2019

Language English
Course fee $46
Duration 2 hours
How to register

Register online
Note: This course is offered until 31 December 2019.

You need SingPass to register.

Grace Management & Consultancy Services Pte Ltd - from 1 January 2020

Language

English

Course fee $35
Duration 2 hours
Contact

6299 4333
eop@gmcs.com.sg

How to register Register online from 1 January 2020.

We Are Caring Pte Ltd - from 1 January 2020

Language

English

Course fee

$35

Duration 2 hours
Contact

3165 1915
eop@wearecaring.com

How to register Register online from 1 January 2020.

Appoint a representative or sponsor to attend the EOP

If you are a first-time employer, you are required to attend the EOP as a pre-requisite for employing FDWs. However, you may be allowed to appoint a representative or sponsor to attend the programme on your behalf if you meet the following conditions:

If you And one of the following applies to you

Meet one of these conditions:

  • Suffer from a chronic medical condition.
  • Have a physical disability and are unable to walk.
  • Are 60 years old and above and suffer physical discomfort.
  • Have a sponsor or representative (above 21 years old) who has attended EOP on your behalf.
  • Have a sponsor or sponsor’s spouse who has employed an FDW.
Are a new or expectant mother
  • Your date of delivery is within 1 month from the date you applied for your spouse to represent you to attend the EOP.
  • You delivered a child within 1 month or less from the date you applied for your spouse to represent you to attend the EOP.

Once your representative or sponsor has attended the EOP, you or a third-party (e.g. employment agency) are required to apply online to appoint your representative or sponsor. You will be notified of the outcome immediately.

You will need to provide the following information when applying:

  • SingPass.
  • Employer’s personal particulars.
  • Personal particulars of the sponsor, spouse or representative.

    Important: Use the same name and identification number as the one used to register for the EOP.
  • Employment agency’s contact details (if applicable).
If you have been advised by MOM to attend the EOP because you have changed FDWs frequently, you must personally attend the classroom EOP.

Note:

  • Your spouse, sponsor, sponsor’s spouse or representative has to attend the EOP on your behalf at least 2 working days before you apply online to appoint your representative or sponsor.
  • You can proceed with your Work Permit application one working day after your application to appoint a representative or sponsor is successful.
For detailed instructions, download the flowchart on online application procedure.

Documents to keep

If your representative attended the EOP on your behalf, please retain all documents for at least 3 months for audit purposes.

If one of the following applies to you Retain these documents
  • You have a chronic medical illness.
  • You are unable to walk.
  • You are 60 years old and above and suffer from physical discomfort.
  • Your NRIC or FIN.
  • Sponsor’s, sponsor’s spouse’s, or representative’s NRIC or FIN.
  • Medical documents.
  • Sponsor’s or representative’s certificate of attendance of EOP (if applicable).
  • Your date of delivery is within 1 month from the date you applied for your spouse to represent you to attend the EOP.
  • You delivered a child within 1 month or less from the date you applied for your spouse to represent you to attend the EOP.
  • Your NRIC or FIN.
  • Your spouse’s NRIC or FIN.
  • Birth certificate of your child or doctor’s certification of expected date of delivery.
  • Your spouse’s certificate of attendance of EOP.