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Service is online

24 hours

eService operating hours

Transactions Availability
Check card delivery status
  • Everyday, except 3am to 4am
Apply for replacement Work Permit card
  • Monday to Friday: 8am to 8pm
  • Saturday: 8am to 2pm
  • Except public holidays

How do I get a Singpass?Show

You will need a Singpass to log in to WP Online. You can apply for or reset a Singpass.

Note: If you are not the owner of the Singpass, you are not allowed to log in to WP Online and perform Work Permit transactions on the employer's behalf.

What transactions can I do in WP Online?Show

You can use WP Online to:

  • Check card delivery status
  • Apply for replacement Work Permit card

What are the browser requirements?Show

You can use the following web browsers:

  • Firefox version 24 or higher
  • Chrome version 30 or higher
  • Safari version 7 or higher

For details on technical requirements, read the recommended PC configuration and technical guidelines.

What payment methods can I use?Show

You can pay using eNets Credit or eNets Debit.

Get helpShow

If you have any questions on WP Online, send them by using the online feedback.