Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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24 hours

At a glance

Who can apply

Employers or company representatives.

Note: A Corppass account is required to transact with MOM. Apply for Corppass if you don’t have one. More info.

How long to complete form 20 to 30 minutes.
When to apply At least 2 months before start of FWS.
How long it takes

At least 3 months.

May take longer if:

  • Interviews have to be conducted.
  • Information provided is incorrect or incomplete.

FWS applications due to COVID-19 will be expedited.

What do I need before I can apply for flexible work schedule?Show

To transact with MOM, you need:

  • Corppass. Apply for a Corppass account if you don’t have one.
  • Your Corppass admin or sub-admin must assign your Corppass account:
    1. Log in to Corppass.
    2. Go to eService Access tab.
    3. Choose Employment Standards Online (ESOL) as one of your company’s eServices.
    4. Assign Employment Standards Online (ESOL) eService to your Corppass account.

Before applying, you must do the following:

  • Justify your need to apply for flexible work schedule.
  • Ensure that your employees will continue to receive their monthly basic salary while working less than their contractual hours.
  • Have a good track record in safety and health.
  • Gain more than 50% consent from your employees or union if your company is unionised.

You must write a proposal with the following details:

  • Particulars of company (e.g. ACRA registration number, contact number of person in charge of the application or scheme).
  • Reason why flexible work schedule is needed.
  • Start date of flexible work schedule.
  • Name of union, if unionised.
  • Contact number, names and nature of work of affected employees.
  • Written agreement from affected employees, or union if your company is unionised. The agreement should be signed by both parties.

Find out more about flexible work schedule.

I already have Corppass account. How do I check if I can access this eService?Show

  1. Log in to your Corppass account.
  2. Go to Assigned eServices tab. You should see Employment Standards Online (ESOL) listed as one of your assigned eServices.

If Employment Standards Online (ESOL) is not listed as one of your assigned eServices, please ask your Corppass admin or sub-admin to assign the eService to you.

Get helpShow

For instructions, refer to the user guide.

Application due to COVID-19

What features are applicable during COVID-19?Show

FWS allows employers to seek exemption from the statutory provisions on payment rates on overtime, work done on rest days and public holidays.

Under this arrangement, employers are also allowed to compute working hours over a longer period for overtime pay, instead of the current requirements in the Employment Act, i.e. pay overtime for hours worked beyond 8 hours daily or 44 hours weekly.

Why should I apply for FWS due to COVID-19?Show

FWS is relevant to employers who face business downturn and excess manpower in the short term as a result of COVID-19, but want to retain their manpower in anticipation of a business recovery by maintaining the salary of workers even under reduced workload.

For employers that need further cost-cutting measures to tide over longer period of poor market conditions, you can consider other recommended measures in the Tripartite Advisory on Managing Excess Manpower and Responsible Retrenchment, e.g. shorter work week, no pay leave, wage freeze or cuts.

What do I need to provide in the application due to COVID-19?Show

For FWS application due to COVID-19, you need to submit:

  • Reasons for application.
  • (For unionised company) Declaration form
  • (For non-unionised company) Declaration form
  • Proof of communication to affected employees of the FWS, e.g. circulars, announcement during town halls, etc.
  • Contractual working hours and days per week.
  • Work roster.

How long will my company be granted approval if it is due to COVID-19?Show

You can get a short-term approval of up to 4 months to implement FWS. This is to help you manage operating costs, e.g. overtime payment during period of COVID-19.

Employers who need a longer period will be considered if justifications are provided.

For COVID-19 applications, what is the limit for using work hours to offset overtime hours?Show

Employers and employees (or union, if unionised) must agree on the limit of work hours that can be used to offset overtime. This should take into consideration the work patterns, e.g. cyclical demands, and is subjected to the maximum hours of work under the Employment Act.

As an employer:

  • You cannot carry forward unused hours and cannot deduct salaries for these unused hours.
  • You cannot deduct your employees’ salaries for unused hours when they resign or are terminated, unless there is mutual agreement with them.

You implement FWS from January to April, and the agreed period is January to February.

  • You can make use of unused hours for overtime in January and February.
  • You cannot carry forward unused hours in January and February to March and April, which is beyond the agreed period.