You need to take active steps to train and develop your employees to be prepared in times of crisis, so that your business can return to normality.
Building a harmonious and cohesive workforce would also help your organisation stay resilient during and after crisis.
Train your employees
Everyone must stay alert and be vigilant in and around your workplace. Look out for tell-tale signs of suspicious activities or behaviour such as:
Signs of radicalisation
||Radicalisation is a process where a person begins to adopt extreme political, religious or social view and through these, develops the intention to engage in extremism-related activities. It causes the individual to subscribe to terrorist ideologies.
||Be aware of people who express the belief that violence is justified, and who idolise, show support or sympathise with terrorists and their causes.
||Be aware of people who try to influence others to support terrorism or particpate in terrorist activity.
||Be aware of people who display insignia or symbols in support of terrorist groups.
Keep a look out for suspicious items
- Items left unattended in public areas, or abandoned in ways that seem out of place.
- Items that require excessive usage of postage or securing materials such as string or adhesive tape.
- Mail or parcel with the following characteristics:
- No return address.
- Use of restrictive markings.
- Addressed to person’s title only.
- Common words are misspelled, poorly typed or written.
- Stains or discolouration on the item.
- Emitting traces of unusual odour like that of almond or marzipan.
- Emitting a ticking sound.
- Wires sticking out.
Keep a look out for suspicious persons
- Taking photos or doing video recordings of security features.
- Wearing bulky or oversized attire that may conceal hidden objects such as weapons or explosives.
- Having electrical wires sticking out from underneath their clothing.
- Attempting to hide or disguise their identity through ways such as wearing hoodies or motorcycle helmets, or even hiding their identity for the purpose of visit.
- Loitering for an extended period of time, sometimes doing video recording of the surroundings.
- Entering premises without prior notification or on the pretext of being engaged to perform some form of work within the premises.
- Wandering within premises without a valid pass authorising entry.
- Not able to provide a reasonable explanation or are uncooperative when asked for their purpose of visit.
- Making an unexpected delivery of a package to an office or to a specific person.
- Placing an object or a parcel in a crowded area and departing immediately.
- Asking specific questions about the security of a place, a neighbourhood, an event, or the personal movement of a specific prominent individual and not being able to provide a reasonable explanation or being uncooperative when asked for his purpose of visit.
Keep a look out for suspicious vehicles
- Being driven around an area repeatedly including on different occasions.
- Abandoned abruptly by the driver at the roadside or next to buildings.
- Overly weighted vehicles, for example, with sunken tires and suspensions.
- Presence of suspicious items inside the vehicle such as boxes or parcles with wires sticking out or foreign objects attached under the vehicle or beside the wheels.
- Signs that the vehicle has been tempered with.
- Instances where a new vehicle licence plate is mounted on an otherwise old and dirty car.
Download advisories and mobile app
Download the Run · Hide · Tell and Press » Tie » Tell advisories and display them at your workplace so your employees will know what to do in the event of a terror attack.
Encourage your employees to download the SGSecure app to report suspicious activities to the Singapore Police Force (SPF), receive important alerts during major emergencies and learn useful crisis management tips.
Identify and develop a team of responders
It is important to train a group of employees in fire-fighting, facilitation of evacuation, CPR, AED, basic first aid skills and psychological first aid skills so your organisation can stay resilient during and after a terror attack.
You can sign up with the following agencies to get your employees trained:
Basic emergency preparedness
Build a cohesive workplace
Harmonious and inclusive workplace
A better understanding of each other’s racial and religious customs builds trust and encourages co-workers to look out for one another. This will help us build an inclusive and cohesive work environment to recover quickly after a terror attack.
You can visit Onepeople.sg for ideas and activities to help employees better understand and appreciate one another’s cultures, religions, beliefs and customs.
Fair employment practices
Fair employment practices are about hiring on merit and rewarding employees objectively based on their performance and contribution.
When employees are treated fairly, they feel valued and will be more motivated to do their best for the organisation. This will help to raise the morale of employees and boost work productivity.
You can visit www.tafep.sg to find out more about fair hiring practices, grievance handling procedures among other fair employment practices.