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Service centre locations

Address and operating hours for MOM Services Centre and Employment Pass Services Centre. An appointment is needed for most locations.

MOM Services Centre
1500 Bendemeer Road,
Singapore 339946

Getting here

By MRT The nearest station is Potong Pasir MRT (NE10). Take Exit B and walk or take a bus.
By bus

Buses from Potong Pasir MRT, Exit B:
13, 107, 107M, 133, 147, 853, 853C

Other buses:
23, 26, 31, 61, 64, 65, 66, 125, 857, 985

By car

Take Exit 12 on the Pan Island Expressway (PIE) or Exit 8B on the Central Expressway (CTE). The entrance is along Tripartite Way.

Car parks A and B are available outside MOM SC. Charges are:

  • Cars: $1/hour
  • Motorcycles: $1/entry
  • Grace period: 10 minutes

Hall A

Services

Consultation on:

  • Salary matters and other employment-related claims.
  • Disputes with an employer or worker over Work Permit cancellations or resignations.

You will need an appointment to consult our officers.

Appointments

Make an appointment

For your visit, bring along:

  • Your appointment letter.
  • NRIC or work pass card.
  • Other documents stated in the appointment letter.

Note: If you visit Hall A without an appointment, you may have to wait up to 2 hours to be served. Our officers may also make an appointment for you to visit us on another day.

Operating hours
  • Monday to Friday: 8.00am to 5.30pm
  • Closed on weekends and public holidays

Hall C

Services

Work pass card registration and lost card interview for Work Permit, S Pass and Dependant's Pass of S Pass holders.

Hall C services are by appointment only.

Appointments

Make an appointment

Operating hours
  • Monday, Wednesday, Friday: 8.00am to 6.00pm
  • Tuesday, Thursday: 8.00am to 7.30pm
  • Closed on weekends and public holidays
Employment Pass Services Centre (EPSC)
The Riverwalk
20 Upper Circular Road, #04-01/02,
Singapore 058416
Services Employment Pass services, including card registration, lost card interview, issuance, cancellation and renewal.
Appointments EPSC services are by appointment only. Make an appointment.

Getting here

By MRT The nearest station is Clarke Quay MRT Station (NE5). Take Exit E and cross the road to Upper Circular Road.
By bus

Outside Clarke Quay MRT, Exit E:
2, 12, 33, 51, 54, 61, 63, 80, 124, 145, 147, 166, 174, 190, 197, 851, 961

Along New Bridge Road:
2, 12, 33, 54, 147, 190

Along North Boat Quay:
32, 195

By car Park at The Riverwalk or at the nearby public car parks along Upper Circular Road.

Operating hours

For card registration:

Appointment type Monday, Wednesday, Friday Tuesday, Thursday
Single 8.00am to 5.45pm 8.00am to 7.00pm
Group 8.00am to 5.30pm 8.00am to 7.00pm

For other services (lost card interview, pass issuance, renewal, cancellation):

Appointment type Monday, Wednesday, Friday Tuesday, Thursday
Single 8.00am to 5.45pm 8.00am to 5.45pm
Group 8.00am to 5.30pm 8.00am to 5.30pm

Closed on weekends and public holidays.

Headquarters
18 Havelock Road
Singapore 059764

Note:
Services are not available at MOM HQ. Please visit either MOM Services Centre or EPSC.

Last Updated: 13 November 2017