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Scam alert: Impersonation phone call

Suspicious phone call on levy waiver claiming to be from MOM.

Work passes and permits Foreign manpower

MOM has been alerted to an incident where a member of public received an unsolicited phone call on the company’s landline, from a scammer impersonating MOM.

The caller requested for personal information such as mobile numbers, on the premise that they will send an SMS link to the number to be used for submitting a levy waiver request.

This is a scam. MOM does not send links for levy waiver requests using SMS. Employers are advised to use only the official MOM website to access eServices and Forms for such requests.

Members of public who receive such calls should:

  • Be vigilant. If you receive such a call, ignore it.
  • Not transfer any money to the caller, either via remittance agencies, banks or any other means.
  • Not provide the caller with your personal information such as name, identification number, passport, bank account or credit card details, and OTP.

We take such incidents seriously, as they undermine public trust in MOM. If you have information related to such incidents, call the anti-scam hotline at 1800 722 6688.

Find out how to identify and report fake phone calls.