Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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Scam alert: Fake email on "Urgent: Questionnaire for MOH and MOM For all Workers"

If you get a suspicious email, do not click any links, do not download any files.

There’s a fake email titled “Urgent: Questionnaire for MOH and MOM For all Workers”.

The email uses a spoofed MOM email address ( and instructs the recipient to download attachments to fill in questionnaires for their pass holders.

Scam email of urgent questionnaire

Do not click on any suspicious links or download any suspicious files. Find out how to transact safely and securely with MOM.

If you get any email that has malicious intent:

  • Do not respond. Ignore it, delete it.
  • Do not download any attachments.
  • Do not click any links.
  • Report to the police or call the anti-scam helpline 1800 722 6688.

Learn how to identify scams at