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Scam alert: Phone calls using automated voice messages

Suspicious phone calls with an automated voice message claiming to be from MOM.

Work passes and permits

Members of the public have alerted MOM that they received suspicious calls with an automated voice message claiming in Mandarin to be from MOM and stating that their work pass will be revoked.

This is a scam. MOM does not make such calls using an automated voice system.

Members of public who receive such calls should:

  • Be vigilant. MOM will not make calls using an automated voice system. If you receive such a call, ignore it.
  • Not transfer any money to the caller, either via remittance agencies, banks or any other means.
  • Not provide personal information such as name, identification number, passport, bank account or credit card details.

We take such incidents seriously, as they undermine public trust in MOM. If you have information related to such incidents, call the anti-scam hotline at 1800 722 6688.

Find out how to identify and report fake phone calls.