Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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What if card delivery has to be delayed due to unforeseen circumstances (e.g. heavy rain, haze etc.)?

We will send you an SMS to inform you of any delay. A follow-up call or SMS will be made to confirm the next delivery date.