In view of the COVID-19 situation, there is no need to visit MOM Services Centre for advisory and transaction services. If you have made an appointment with us, we will contact you instead. Our eServices, web chat and hotline remain available. We encourage customers to visit our website for the latest updates, including changes to our work pass services from 7 April to 4 May.
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I have not received the renewal notice for my construction worker who is eligible for transfer soon. What can I do?

There are two reasons why you may not have gotten your worker’s renewal notice.

  1. Your workers are not eligible for renewal.

    For example, you cannot renew your workers’ Work Permits (WPs) if they have reached their maximum period of employment (POE) in Singapore, or you have exceeded your quota. You can check Work Permit Online (WP Online) for your worker’s total POE and your company’s quota.
  2. Your worker is eligible for renewal, but the renewal notice is not ready yet.

    The renewal notice is published on WP Online once a month, the Monday after the second Saturday of the month. You may view and print the renewal notice once it is available and submit the renewal application.